What are the responsibilities and job description for the Change Management Manager position at Luna Data Solutions, Inc.?
We are seeking a Change Management Manager role for a long-term contract in Austin, TX.
Seeking an experienced OCM Lead to support agency readiness, communications, training, and transition activities for a statewide ERP transformation initiative. Lead stakeholder engagement, readiness assessments, change management planning, and agency coordination across testing, training, and go-live phases. Oversee User Acceptance Testing (UAT), Train-the-Trainer (TTT), and End User Training (EUT) readiness and participation tracking. Develop communications, readiness artifacts, governance processes, and executive-level reporting for program leadership. Monitor agency readiness risks, facilitate feedback loops, and provide actionable recommendations to support successful implementation. Requires strong change management, stakeholder engagement, communications, training coordination, and large-scale public sector project experience.
Minimum Requirements:
8 years of Experience in organizational change management, including direct experience designing/executing stakeholder engagement plans, readiness assessments, agency communications for large-scale technology implementations or enterprise system transitions.
Extensive experience executing project-level change strategies, including the measurement of change readiness and long-term sustainability.
Experience designing and conducting Business Readiness Assessments for large-scale technology transitions, including establishing baselines and producing executive-level readiness reports across a multi-agency population.
Experience leading and managing a change management team or coordination staff in a senior or lead capacity, including directing work, setting priorities, and ensuring quality of deliverables across the engagement.
Experience developing executive-level communications and governance frameworks for complex, multi-stakeholder technology transitions.
Experience applying structured change management frameworks, such as Prosci ADKAR, ACMP CCMP, or equivalent, to support adoption and readiness outcomes on large-scale ERP or statewide system implementations.
Experience managing structured activities across multiple concurrent workstreams, including tracking participation and engagement data, producing status and readiness reports, escalating risks, preparing pre-milestone summaries for project leadership.
Direct experience working within/supporting Texas state agencies/Texas public institutions of higher education on large-scale enterprise system or ERP implementations, including agency-facing communications/stakeholder engagement/readiness, or transition
Preferred Skills:
Functional experience with CGI Advantage software, or equivalent application.
Experience with statewide financial systems (USAS, TINS, SPA, or CAPPS), including production support, implementation, or statewide deployment activities
Prosci certification, Certified Change Management Professional (CCMP), or Change Management Advanced Practitioner (CMAP) credential
What We Offer
Work on a highly innovative team with cutting-edge technology
Great opportunity to make a big impact and take ownership of technology initiatives
Altruistic work
Competitive compensation and benefits including health, dental, vision, life and accident insurance, short-term disability insurance, and more!
Luna Data Solutions, Inc. (LDS) provides equal employment opportunities to all employees. All applicants will be considered for employment. LDS prohibits discrimination and harassment of any type regarding age, race, color, religion, sexual orientation, gender identity, sex, national origin, genetics, protected veteran status, and/or disability status.