What are the responsibilities and job description for the Customer Service Assistant position at Lumina Studio?
About LMN Studio
LMN Studio is a dynamic marketing agency that fuses creativity with strategic insight to elevate local brands. Founded in 2025, the studio specializes in crafting bold and localized campaigns. With a team-driven approach grounded in curiosity and innovation, LMN builds long-term partnerships that transform brands into lasting, unforgettable experiences.
Job Summary
We are seeking a friendly Customer Service Assistant to support customer interactions and ensure a positive service experience. This role is ideal for individuals who enjoy helping others, solving problems, and working in a fast-paced, team-oriented environment.
Responsibilities
- Assist customers with inquiries about products and services.
- Provide friendly and professional support during all interactions.
- Help resolve routine customer concerns in a timely manner.
- Maintain accurate records of customer service activities.
- Support customer satisfaction and retention efforts.
- Follow company policies and service standards.
- Assist with daily operational support tasks.
- Build positive relationships with customers.
- Participate in training and skill development programs.
Qualifications
- High school diploma or equivalent required.
- Strong communication and interpersonal skills.
- Positive and professional attitude.
- Excellent customer service and problem-solving abilities.
- Strong organizational and multitasking skills.
- Ability to work in a team environment.
- Reliable and detail-oriented.
Join us as a Customer Service Assistant and become a vital part of a team committed to delivering excellence! Your energy, communication prowess, and dedication will help us build lasting relationships with our customers while advancing your professional growth in a supportive environment.
Pay: $3,835.60 - $4,619.21 per month
Work Location: In person
Salary : $3,836 - $4,619