What are the responsibilities and job description for the Customer Service Assistant position at Lumina Studio?
About LMN Studio
LMN Studio is a dynamic marketing agency that fuses creativity with strategic insight to elevate local brands. Founded in 2025, the studio specializes in crafting bold and localized campaigns—Content marketing deeply rooted in a vibrant culture. With a team-driven approach grounded in curiosity and innovation, LMN builds long-term partnerships that transform brands into lasting, unforgettable experiences.
Position Overview
The Customer Service Assistant supports customer interactions by handling inquiries, providing accurate information, and ensuring a positive customer experience.
Key Responsibilities
- Respond to customer inquiries via phone, email, or in person
- Provide accurate information about products, services, or promotions
- Assist with orders, returns, and service-related requests
- Resolve customer concerns or escalate issues when necessary
- Maintain records of customer interactions and updates
- Support customer satisfaction and retention initiatives
Qualifications
- Strong verbal and written communication skills
- Customer-focused mindset and problem-solving abilities
- Ability to remain professional and patient
- Basic computer and data entry skills
- Organizational and multitasking abilities
- Team-oriented and reliable
Join us to be part of a vibrant team committed to delivering outstanding service while advancing your administrative career!
Pay: $3,785.27 - $4,558.61 per month
Work Location: In person
Salary : $3,785 - $4,559