What are the responsibilities and job description for the Customer Service Agent position at Lumina Studio?
About LMN Studio
LMN Studio is a dynamic marketing agency that fuses creativity with strategic insight to elevate local brands. Founded in 2025, the studio specializes in crafting bold and localized campaigns. With a team-driven approach grounded in curiosity and innovation, LMN builds long-term partnerships that transform brands into lasting, unforgettable experiences.
Job Summary
We are seeking a friendly, motivated, and sales-focused Customer Service Agent to engage with customers, understand their needs, and recommend products and services that best fit their interests. This role is ideal for individuals who enjoy building relationships, achieving goals, and creating positive customer experiences in a dynamic, team-oriented environment.
Responsibilities
- Welcome customers and create a positive, engaging experience.
- Present and explain products and services to prospective customers.
- Identify customer needs and recommend appropriate solutions.
- Support promotional and sales initiatives to achieve individual and team goals.
- Build strong customer relationships and encourage repeat business.
- Address customer questions and concerns while supporting purchasing decisions.
- Follow up with prospective and existing customers to support sales opportunities.
- Maintain accurate records of customer interactions and sales activities.
- Collaborate with team members to achieve customer engagement and sales goals.
- Participate in ongoing sales training and professional development.
Qualifications
- High school diploma or equivalent required.
- Strong communication and interpersonal skills.
- Confident, outgoing, and customer-focused personality.
- Goal-oriented and motivated to achieve results.
- Strong relationship-building and problem-solving abilities.
- Excellent organizational and multitasking skills.
- Reliable, adaptable, and motivated to learn.
- Previous experience in sales, customer service, retail, hospitality, promotions, or events is a plus but not required.
Join us in delivering outstanding customer support by leveraging your organizational talents and technical skills! We value energetic individuals who are eager to make a positive impact every day while growing their career in a supportive environment.
Pay: $3,981.27 - $4,794.64 per month
Work Location: In person
Salary : $3,981 - $4,795