Bilingual Medical Receptionist

Overview

Join our dynamic healthcare team as a Bilingual Medical Receptionist, where your energetic and organized approach will be the first point of contact for patients and visitors alike! In this vital role, you will manage front desk operations, coordinate appointments, and ensure seamless communication between patients and medical staff. Your enthusiasm and attention to detail will help create a welcoming environment while supporting efficient clinic workflows. This position offers an exciting opportunity to contribute to quality patient care through exceptional administrative support and health information management.

Duties

• Greet patients and visitors warmly, providing excellent customer service and phone etiquette to foster a positive experience
• Schedule appointments accurately using electronic health record (EHR) systems such as Epic, Meditech, Athenahealth, or eClinicalWorks
• Verify patient insurance coverage, process medical collections, and handle billing procedures in compliance with HIPAA regulations
• Manage medical records and documentation review to ensure accuracy and confidentiality in accordance with clinical confidentiality policies
• Facilitate communication between patients and healthcare providers via phone, email, or in-person interactions
• Assist with clinical documentation review, coding (CPT, ICD-9, ICD-10), and care plan coordination to support medical billing processes
• Maintain organized filing systems, perform data entry with 10-key typing skills, and support administrative tasks such as faxing, scanning, and office supply management
• Support clinic operations by managing appointment reminders, patient check-in/out processes, and electronic health records (EHR) management

Skills

• Proven experience in medical office administration or front desk roles within clinics or dental practices
• Strong knowledge of EMR/EHR systems such as Epic, Meditech, Athenahealth or eClinicalWorks; familiarity with electronic health records management is essential
• Excellent Bilingual communication skills with a professional phone manner and proficiency in bilingual communication preferred
• Solid understanding of health insurance procedures including Medicare, Medicaid, CPT coding, ICD coding (ICD-9/ICD-10), and medical billing practices
• Ability to handle sensitive patient information confidentially while adhering to HIPAA standards
• Proficiency in Microsoft Office applications for documentation review and administrative support tasks
• Exceptional organizational skills with attention to detail for accurate data entry and record keeping
• Ability to multitask efficiently in a fast-paced environment while maintaining a friendly demeanor
• Experience working in clinical settings such as dental clinics or medical offices is highly desirable

Join us if you’re passionate about delivering outstanding patient service while supporting healthcare teams through efficient administrative operations! Your dedication will directly impact the quality of care we provide.

Pay: $14.00 - $15.00 per hour

Benefits:

• Free parking
• Opportunities for advancement
• Paid training

Work Location: In person

Salary : $14 - $15