What are the responsibilities and job description for the Bilingual Medical Receptionist position at Delta Orthopedics?
Overview:
We are seeking a highly organized and customer-focused Bilingual Receptionist to join our team. As a Bilingual Receptionist, you will be the first point of contact for our non-surgical orthopedic office, providing exceptional customer service and administrative support. Fluency in both English and Spanish is required for this position as well as 2 years of experience as a medical front desk receptionist.
Responsibilities:
- Prep new patient charts
- Greet and welcome patients in a friendly and professional manner
- Answer phone calls, returning calls that come in from the call center, schedule appointments, and assist with medical scheduling
- Maintain patient records and ensure accuracy of medical administrative support
- Handle patient inquiries and provide information about services offered
- Follow HIPAA guidelines to ensure patient privacy and confidentiality
- Assist with medical records management and documentation
- Perform general office duties such as filing, faxing, and scanning documents
- Collaborate with the medical team to ensure smooth operations of the front desk
Experience:
- Experience with obtaining insurance verification and understanding VOB is required
- 2 years of previous experience as a Medical Receptionist required
- Familiarity with orthopedic office procedures and terminology is a plus
- Proficient in using Word and Excel software for medical administrative support
- Strong communication skills in both English and Spanish, both written and verbal
- Excellent organizational skills with attention to detail
- Ability to multitask and prioritize tasks in a fast-paced environment
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Benefits:
- Paid time off
Experience:
- Medical Front Desk: 2 years (Required)
Language:
- fluent Spanish and English (Required)
Work Location: In person
Salary : $17 - $20