What are the responsibilities and job description for the Lumber Industry Sales Representative position at Lumbermen Associates Inc?
- Location:** Bristol, PA and a sales territory in PA/NJ/DE/MD
Lumbermen Associates is a trusted, 2nd generation family-owned leader in wholesale building products and mill operations. For over 60 years, we focus on delivering exceptional service, reliable quality, and genuine partnership to our customers.
We believe in respect, teamwork, integrity, and a relentless commitment to doing things the right way. Our people are the heart of our business - we work together to create a safe, productive, and positive environment. We demand high standards of ourselves and each other. If you are motivated, dependable, and ready to grow with a company that values its team, you will feel right at home here.
***What is Expected of You in this Role***
The Sales Representative is responsible for driving revenue growth by developing and managing customer relationships across our product lines. This role requires prior, hands-on experience in the lumber industry (wholesale, retail, supplier, or manufacturing) and a strong understanding of lumber species/grades/treatments/applications, and supply chain dynamics.
Our Sales Representatives promote and sell a diverse portfolio of lumber products (www.lumbermenassoc.com/products). **We have two openings in our Sales team.**
- **Position 1 is focused on Industrial Lumber and Retail Lumberyards**
- **Position 2 is focused on Fencing and Specialty Lumber**
- Industrial Lumber
- Sell industrial lumber solutions to manufacturers and distributors of pallet/box manufacturers
- Understand grade, species, moisture content, and dimensional requirements
- Coordinate supply consistency and volume commitments
- Retail Lumberyards
- Panel products
- Dimensional lumber
- Fencing
- Sell fencing materials and components to contractors and retailers
- Specialty Lumber (Decking, Trim, Porches)
- Sell premium PVC decking trim and porch tongue & groove decking
- Guide customers on aesthetics, performance, and installation considerations
- Stay current on trends in outdoor living and specialty construction materials
- **1. Sales/Business Development**
- Identify, pursue, and grow new and existing customer accounts within assigned territories or market segments - initial focus will on the existing book of business
- Develop strong relationships with existing and new customers
- Generate sales opportunities through proactive outreach and industry networking
- Prepare and present product recommendations, pricing, and quotations tailored to customer applications
- Occasionally attend industry tradeshows and events to make connections and promote company products/services
- **2. Account Management & Customer Support**
- Manage accounts from quote through delivery, ensuring accuracy and customer satisfaction
- Coordinate with operations, purchasing, and logistics teams
- Resolve pricing, delivery, or quality issues in a timely manner
- **3. Market & Industry Knowledge**
- Stay current on lumber pricing, market trends, and supply chain conditions
- Monitor competitor offerings and identify growth opportunities
- Internal knowledge sharing on market conditions and customer needs
- **4. Performance Measures**
- Sales revenue and margin growth
- Customer retention and account expansion
- New business development
- Accuracy and timeliness of quotes and orders
- Customer satisfaction feedback and scores
- Perform additional tasks as assigned
- What are the Job Requirements?***
- Demonstrated sales skills as through a combination of work experience and academic background
- Several years of direct sales experience within the lumber industry (wholesale, retail, supplier, or manufacturing)
- Experience selling multiple lumbe product lines
- Established customer/vendor relationships within the lumber industry
- Strong knowledge of lumber products, grades, treatments, and end-use applications; familiarity with pressure-treated, specialty, and industrial lumber products
- Proven ability to build and maintain long-term customer relationships
- Strong negotiation, communication, and presentation skills
- Computer skills, including MS Office and sales software
Results-driven and customer-focused
Strong problem-solving abilities and attention to detail
Excellent organizational and time-management skills
Comfortable working