What are the responsibilities and job description for the Sales Associate position at Lumber1 Home Center?
Summary: A retail sales associate works in physical retail locations to facilitate sales and other customer interactions. Their role is to provide a hospitable shopping environment for customers to encourage people to make purchases.
A retail sales associate is responsible for helping customers with questions or concerns regarding company products and services.
Their duties include communicating with customers in-person, over the phone or via email.
Job Duties:
- Deliver excellent customer service
- Maintaining a positive, empathetic, and professional attitude toward customers at all times
- Receive customers and assist them with the selection of merchandise
- Greet, interact and monitor customers to assist the store in loss prevention
- Processing orders, forms, and requests
- Display and organize products in a store for the customers to locate easily
- Cross-sell products
- Ensure shelves are fully stocked
- Manage returns of merchandise
- Maintain the outlook of the store through dusting, cleaning and restocking merchandise on the shelves
- Good verbal communication and interpersonal skills
- Exceptional work ethic and strict adherence to company policy and sales goals
- Ability to work flexible hours and multitask in a fast-paced environment
- Strong organizational skills and detail-oriented
- Ability to work in a team and independently with minimum supervision
- Time management and ability to prioritize tasks given
- Willingness to learn about new items and procedures quickly
- Other Duties as assigned
Requirements:
- Familiarity with POS (point of sale) systems and the ability to learn new technologies
- Excellent communication skills
- Cheerful working attitude
- Outstanding customer service skills
- Ability to work a flexible schedule
- Ability to upsell
- Please note that this position will require evening or weekend shifts based on business needs.
Physical Requirements:
- Able to lift up to 50lbs
- Stand for long periods of time
Job Type: Full-time
Pay: $15.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Experience:
- hardware and tool: 1 year (Required)
- paint: 1 year (Required)
- plumbing and electrical: 1 year (Required)
Work Location: In person
Salary : $15