Clerk, Domestic Transportation

GENERAL RESPONSIBILITIES:

• Reporting on white glove delivery analytics.
• Plan and wave white glove stores.
• Monitor ELD logs and truck information.
• Route the white glove drivers to correct locations and schedule back hauls from stores.
• Maintain cost excel spreadsheet for internal drivers and routes. Fuel receipts, labor, truck maintenance schedules.
• File and monitor daily truck check sheets.

GENERIC SKILLS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Regular attendance and punctuality are required as a full-time employee to perform all of the essential functions. The requirements listed below are representative of the knowledge, skill and/or ability required.

• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions.

• Written Communication - Writes clearly and informatively; Able to read and interpret written information.

• Quality Management - Demonstrates accuracy and thoroughness.

• Diversity - Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment.

• Ethics - Treats people with respect; Keeps commitments; Works with integrity and ethically.

• Organizational Support - Follows policies and procedures.

• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources.

• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

• Quality - Demonstrates accuracy and thoroughness; Monitors own work to ensure quality.

• Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.

• Adaptability - Adapts to changes in the work environment; Able to deal with frequent changes, delays, or unexpected events.

• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent.

• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments.

EDUCATION/EXPERIENCE:

• Transportation, Traffic and Logistics experience.
• Routing experience.
• Must be highly skilled in use of Excel Spreadsheet.

• Must have excellent work habits, including a willingness to work the hours necessary to get the job done, especially when important deadlines cause greater than normal departmental pressures.

• Must demonstrate high level of attention to detail and accuracy in a high-volume environment.

• Must demonstrate effective verbal and listening skills.

• Ability to manage multiple projects as well as strong follow through skills.

• Complete projects timely and accurately.

• Demonstrate problem solving skills.

Plan white glove and small parcel orders for picking, delivery, and distribution by store and customer locations. Schedule transportation needs such as LTL, white glove transfer loads, and store deliveries. Work with other internal departments for white glove staging and packaging. Monitor charges, fees, and fuel cost. Schedule shipments, customer service, data entry, reporting data.