What are the responsibilities and job description for the Leasing Consultant position at LUMA Residential?
Start Your Career in Luxury Leasing with LUMA Residential – Where the Playbook Sets You Up for Success!
At LUMA Residential, leasing is more than showing apartments — it’s about delivering an elevated, luxury experience, building meaningful connections, and creating raving fans from the very first interaction.
As a Leasing Consultant at one of our upscale communities, you will be the face of the property — setting the tone with professionalism, warmth, and attention to detail. Whether you come from hospitality, retail, or another customer-focused background, if you have a passion for delivering exceptional service, we’ll provide the training to help you succeed in leasing.
We are also highly interested in bilingual candidates who can connect with and support our diverse resident communities.
What You’ll Do
As a Leasing Consultant, you’ll bring the LUMA Playbook to life by delivering a luxury-level experience every day:
Engaging Prospective Residents
• Delivering personalized, high-touch tours that reflect the luxury brand of the community
• Showcasing apartment homes and amenities with confidence and enthusiasm
• Building rapport and guiding prospects through the leasing process
• Contributing to strong conversion results from prospect to resident
Delivering Upscale Customer Service
• Providing a polished, concierge-style experience at every interaction
• Maintaining a professional appearance aligned with a luxury brand standard
• Creating a welcoming, elevated atmosphere in the leasing office
• Ensuring every prospect and resident feels valued and cared for
Supporting a Collaborative Team
• Bringing a positive attitude and team-first mindset
• Participating in resident events and community initiatives
• Helping create a community residents are proud to call home
Driving Leasing & Marketing Efforts
• Supporting outreach and marketing initiatives
• Assisting with online and in-person leasing activities
Qualifications:
Who You Are
You are polished, personable, and passionate about delivering an exceptional customer experience.
You’ll thrive in this role if you:
• Have strong customer service experience (hospitality, retail, sales, or similar)
• Bring a natural ability to connect with people and build relationships
• Take pride in your professional appearance and presentation
• Are motivated, reliable, and eager to learn
• Enjoy working in a fast-paced, team-focused environment
• Are an excellent communicator — bilingual is a plus!
Required
• High level of customer service experience
• Valid driver’s license
• Reliable, insured vehicle
• Professional appearance aligned with a luxury community standard
• Willingness to learn and grow within the leasing role
Why You’ll Love LUMA Residential
LUMA isn’t just a workplace — it’s a career launchpad.
Training & Growth Opportunities
No leasing experience? No problem. We provide the tools, training, and support to help you succeed and grow your career.
Promotion From Within
Many of our leaders started in leasing — we invest in our people.
Top-Tier Benefits
• Comprehensive medical, dental & vision plans
• 401(k) with a generous company match
• Paid vacation, holidays, and sick time
• Training programs and ongoing development
• Employee perks, recognition, and more
The LUMA Playbook
Our Playbook guides everything we do — from how we serve our residents to how we support each other. We lead with professionalism, integrity, and a commitment to elevating the experience at every touchpoint.
What Makes LUMA Different?
We don’t just manage apartments — we create exceptional living experiences. At our luxury communities, every detail matters, and every interaction is an opportunity to exceed expectations.
Apply Today
If you’re ready to bring your customer service experience into a luxury environment, grow your career, and create raving fans, we want to meet you.
Apply now and start building your future with LUMA Residential!