What are the responsibilities and job description for the Client Representative position at Luma Marketing Group?
Company Description
At Luma Marketing Group, we attribute our newfound success to putting people first! We are a new company driven by providing exceptional customer service, and always going the extra mile for our clients' needs. We work with national brands and help them to develop their platform at a local level. We are searching for the next generation of entrepreneurs and talented marketers.
Job Description
You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.
Responsibilities for the Client Service Representative will include:
- Deliver an outstanding store experience that improves customer loyalty and
- strengthens the brand.
- Demonstrate and provide our customers with product knowledge and information
- Aid our patrons with new acquisitions, upgrades, and services
- Identify the right solutions to customer billing, technical and or account issues
- Maintain outstanding store condition and visual merchandising standards
- Develop an understanding of the sales process and dynamics.
- Achieve individual and team sales goals.
- Build brand recognition through local events and direct marketing.
Qualifications
Requirements
- 0-3 years of previous sales, marketing, customer service, restaurant, and/or retail experience
- High School Diploma or GED
- Personable and open-minded
- Basic computer knowledge
- The want to grow and learn!
- Ability to commute to Lincoln, NE.
Additional Information
This is a valuable opportunity for those who want experience in leadership, sales, entrepreneurship, and anybody with a competitive mindset.
- One-on-one mentorship with a personalized development program
- Base pay competitive compensation with occurring bonuses
- Complete paid training
- Paid travel and volunteer opportunities
- Consistent and flexible schedule with full-time work