What are the responsibilities and job description for the Client Service Representative position at Parks Veterinary?
As a Client Service Representative on our fast-paced team, you will serve the vital role of welcoming our clients and patients. You will coordinate front desk activities, gather information, and communicate with team members. A successful CSR is personable and genuinely enjoys interacting with many people each day, both in person and on the phone.
Responsibilities
- Check in and check out clients/patients
- Answer incoming phone calls
- Provide accurate information in person, by phone, and via email & text
- Schedule appointments
- Enter and access information in our medical records system
- Ensure reception area is tidy and presentable
- Be available to work four 9-hour shifts between Monday and Friday, as well as alternating Saturday shifts
Skills
- Proven work experience as a CSR or similar role
- Ability to learn new computer software programs
- Proficiency in Microsoft Office Suite
- Professional attitude and appearance
- Excellent written and verbal communication skills
- Capability of multi-tasking
- A positive, cheerful attitude
- An interest in learning, particularly about animal wellness care
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $17