Assistant Parts Manager

Assistant Parts Manager – Automotive

Lum's Chevrolet GMC | McMinnville, Oregon

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Lum Family of Dealerships is driven by more than vehicles—we're driven by CARS. KINDNESS. COMMUNITY. We are seeking an enthusiastic, customer-focused Assistant Parts Manager to join our team and help lead the daily operations of our Parts Department.

The Assistant Parts Manager works closely with the Fixed Ops Director to ensure efficient department operations, accurate inventory management, excellent customer service, and strong support for our Service Department. The ideal candidate is organized, dependable, professional, and passionate about the automotive industry and helping others succeed.

At Lum's Chevrolet GMC, we strive to make every customer a customer for life. We believe happy employees create happy customers, and every employee plays an important role in our success. We take pride in creating a family-friendly environment where teamwork, respect, and professional growth are valued.

Our commitment goes beyond the dealership. Lum Family of Dealerships proudly supports our local community through partnerships with organizations including the Jason Goodding Memorial Fund, Yamhill County Fairgrounds, Cruising McMinnville, See Ya Later Foundation, With Courage, Yamhill Carlton Together Cares, MV Advancements, Willamette Valley Cancer Foundation, McMinnville Chamber, and the Amity Education Foundation.

Responsibilities:

• Assist the Fixed Ops Director with daily department operations and workflow.
• Support, coach, and mentor Parts Department team members.
• Provide exceptional service to retail customers, wholesale customers, technicians, and internal departments.
• Assist customers in identifying and selecting the correct parts in a friendly, professional, and efficient manner.
• Answer phone calls, provide pricing and availability information, and assist with customer questions.
• Review estimates to ensure parts accuracy and proper pricing.
• Recommend companion parts, accessories, and dealership specials when appropriate.
• Pull, stage, and deliver parts to technicians while maintaining accuracy and efficiency.
• Monitor inventory levels and notify management of critical or low-stock items.
• Locate and order out-of-stock, special-order, and emergency parts when needed.
• Communicate with Service Advisors and technicians regarding parts availability and order status.
• Manage backorders, special orders, returns, warranties, and vendor credits.
• Maintain accurate inventory through organization, replenishment, and cycle counts.
• Ensure retail and internal parts transactions are properly processed and billed.
• Maintain accurate records of repair orders, invoices, special orders, and inventory documentation.
• Assist outside sales representatives with order fulfillment.
• Issue and track requested shop tools for technicians.
• Help maintain a clean, organized, and efficient Parts Department.
• Support departmental goals for customer satisfaction, profitability, and operational excellence.
• Perform additional duties as assigned.

Benefits:

• Health insurance (Lum currently pays 90% of the employee-only base plan premium; family coverage available)
• Dental insurance
• Vision insurance
• 401(k) after one year of full-time employment
• Paid Time Off and paid holidays
• Holiday Savings Plan
• Employee Demo Program
• Generous employee discounts
• Employer donation matching
• Employee referral program
• Paid training opportunities
• Fun, family-oriented work environment

Compensation:

Competitive compensation based on experience, qualifications, and demonstrated skills, with opportunities for advancement and performance-based incentives.

Schedule:

Full-Time
Monday through Friday
Day Shift

Work Location:

In Person – McMinnville, Oregon

Qualifications:

• High school diploma or equivalent preferred.
• Automotive parts experience required.
• Previous dealership parts experience preferred.
• GM Parts experience preferred.
• Leadership or supervisory experience is a plus.
• Strong customer service and communication skills.
• Excellent organization, attention to detail, and problem-solving abilities.
• Ability to multitask and prioritize in a fast-paced dealership environment.
• Experience with dealership management systems preferred.
• Valid driver's license with an acceptable driving record.

All candidates selected for employment will be required to successfully complete a pre-employment background check and drug screening as part of our hiring process. The drug screening does not test for THC.

Join the Lum Family

If you are passionate about the automotive industry, enjoy helping people, and are ready to take the next step in your career, we invite you to apply. Join a dealership that values integrity, teamwork, and community while helping customers enjoy an outstanding ownership experience.

Lum Family of Dealerships

CARS. KINDNESS. COMMUNITY.

Lum's Chevrolet GMC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.