What are the responsibilities and job description for the Dental Front Office Assistant position at Luis Moya DDS?
About Us:
Luis Moya DDS is a leading dental practice dedicated to providing exceptional care to our patients. We are seeking a friendly, organized, and detail-oriented Front Desk Associate to join our dynamic team. This is a key position that involves interacting with patients, managing appointments, and ensuring the smooth operation of the office. We are a smaller office in Palm Desert and we take pride in the relationships we build with our patients., dental front office experience is prefered
Job Description:
As a Front Desk Associate, you will be the first point of contact for our patients, creating a welcoming and efficient environment. Your role will include managing patient schedules, answering phones, handling administrative tasks, and ensuring the office runs smoothly. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to multitask in a fast-paced environment.
Key Responsibilities:
- Greet patients and visitors with a friendly, professional demeanor.
- Schedule and confirm appointments; manage patient calendar effectively.
- Answer phone calls and respond to patient inquiries.
- Collect patient co-pays.
- Maintain accurate and up-to-date patient records.
- Present treatment plans to patients
- Process billing, prepare patient statements, and assist with insurance claims.
- Collaborate with the dental team to ensure efficient patient flow.
- Maintain a clean and organized front desk area.
Qualifications:
- High school diploma or equivalent (required).
- Previous experience in a dental office or customer service role (preferred).
- Strong communication and interpersonal skills.
- Ability to multitask and prioritize in a busy environment.
- Basic computer skills; familiarity with dental office software is a plus.
- Excellent organizational skills and attention to detail.
- Positive attitude and a strong desire to help others.
- Knowledge of dental terminology and procedures (a plus).
Please do not let your lack of experience in the dental field discourage you from applying. It is only preferred, it is not required.
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Expected hours: 32 per week
Ability to Commute:
- Palm Desert, CA 92211 (Required)
Ability to Relocate:
- Palm Desert, CA 92211: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $25