Field Ops Support Coordinator

• Remote role, must be based in Dallas, TX*
  
  

Who We Are

Creative. Intelligent. Driven. Those are just a few of the qualities embodied by our all-star corporate team.

We're a diverse group of associates representing various ages, interests, backgrounds, and levels of experience. But the one thing we all have in common is an unwavering commitment to excellence—performing our best to bring world-class entertainment to our guests.

What We Look For

Total rock stars. We’re on the hunt for initiators, problem-solvers, and creative “can-do” professionals who are ready to work hard, be bowled, and have fun.

We want honest, ambitious, thoughtful leaders who know that sometimes the best ideas come from the most unlikely sources. Think that’s you?

What To Expect

We’re a billion-dollar company with the soul of a start-up, which means we’re a tight-knit team that moves quickly. Each day brings something new and unexpected—and this is where we thrive. We dream big and so should you. If you’re ready to collaborate, innovate, own your projects, and think outside the lanes, then it’s time for us to talk.

Check Us Out!

SUMMARY: The Field Operations Support Coordinator plays a key role in supporting the company’s mission of putting people first and delivering a world-class hospitality experience. This role provides administrative and logistical support to the Field Operations Support team and assists the Vice President of Field Training with coordinating training schedules, communication, and resources across multiple locations. Acting as a liaison between corporate training leadership and field operations, the Coordinator helps ensure smooth execution of training initiatives and operational consistency. The ideal candidate is organized, detail-oriented, and passionate about hospitality and team support.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Primary duties and responsibilities include, but are not limited to the following:

• Assists with training schedules and planning, tracks progress of the Field Operations Support team, and creates training tools as needed to support team development.
• Coordinates and schedules training sessions across multiple centers and districts, arranging travel, accommodations, and site access for Field Operations Support Team as needed.
• Tracks completion of mandatory training programs while maintaining calendars, attendance logs, and certification records.
• Supports the Vice President of Field Training by managing creative projects, initiatives, and rollouts, as well as assisting with travel planning, scheduling, logistics, and expense reports.
• Prepares professional PowerPoint presentations, correspondence, and reports to support team communication and project execution.
• Drafts, edits, and manages correspondence, emails, and other communications to ensure clarity and professionalism.
• Manages the Field Operations Support team budget by tracking monthly expenses, reviewing variances, and assisting with financial documentation and reporting.
• Manages tracking systems for field audits, recognition programs, and communications, monitoring audit needs, and ensuring timely follow-up.
• Serves as a liaison between corporate training leadership and field teams to ensure alignment, clear communication, and smooth execution of initiatives.
  
  

QUALIFICATIONS: The Field Operations Support Coordinator should have a strong background in hospitality or training with exceptional communication and presentation skills. They must have exceptional organizational and time-management skills, with a creative and proactive approach to problem-solving. They must be capable of delivering high-quality results under tight deadlines and demonstrate both an outgoing personality and a disciplined work ethic. A high level of integrity and discretion in handling confidential information, and ability to work independently is needed. The Field Operations Support Coordinator must also have the ability to work collaboratively and the ability to adapt to changing priorities. Proficiency in Microsoft Outlook, Word, Excel, PowerPoint, and Teams is required.

EDUCATION AND/OR EXPERIENCE: High school diploma. One to three years of administrative experience, ideally within hospitality or a customer-focused role. Highly organized, detail-oriented, and able to prioritize multiple tasks in a fast-paced environment.

Who We Are

Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com .

The approximate pay rate for this position is $67,000 - $81,000 annually. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position.

Our company culture reflects our commitment to world-class entertainment. We’re more than just coworkers; we’re a tight-knit community of colleagues and friends. Join a team that works hard, plays hard, and enjoys some seriously fun perks.

Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits