Assistant Manager-Store Operations and Communications

Associate Manager Store Operations and Communication

The Associate Manager of Store Operations and Communication is responsible for coordinating communication plans for daily/weekly priorities, store strategies, contest programs, incentives, policies and procedures, productivity, and merchandising directives that both support the overall retail business objectives and drive improved results.

Core Accountabilities

• Organize and balance the field workload and planning calendars in close partnership with retail business leadership.
• Influence retail operations and cross-functional partners to prioritize projects and store-facing responsibilities to ensure understanding and consistent execution by the intended audience.
• Contribute to weekly store line communication with processes, store initiatives, actions, etc.
• Design and execute field recognition and contest strategies that aligns with the overall retail business objectives and selling culture.
• Participate in creating and formatting seasonal materials, including print production projects.
• Compile and distribute store productivity reports daily/weekly/monthly.
• Responsible for the in-store experience for loyalty programs, including training collateral, marketing/signage placement, test offers and store goals.
• Subject Matter Expert for operational execution and best practices.
• Maintain and update store policy and procedures, as needed.
• Manage field feedback, including directing questions and responses to and from the field team.
  
  

Knowledge, Skills, And Abilities

• Strong command of written and oral communication, ensuring clarity and precision.
• Exemplary writing skills with the ability to express complex information in a straightforward and understandable manner.
• Writing and composition samples will be required.
• Demonstrated ability to organize tasks effectively and manage time to meet competing deadlines with a proven capacity to balance multiple priorities.
• High sense of urgency with demonstrated ability to independently prioritize and execute complex tasks in a fast-paced, multi project, deadline-driven environment.
• Proven ability to build relationships, work collaboratively with others and apply consultative skills in a business environment.
• Intermediate skills with Microsoft Office: Word, Excel, and PowerPoint; solid working knowledge of Adobe Suite: Photoshop, InDesign, and Illustrator.
  
  

Education/Experience Required

• Bachelor’s degree in English, Communications, Journalism, Business Administration, or equivalent experience preferred.
• Retail experience preferred.
  
  

Pay is based on several factors including but not limited to position offered and work experience. In addition to your salary, Catalyst Brands offers a benefits package, including health care (medical, prescription, dental, vision), company paid life insurance and long term disability, 401(k) plan with company match, paid time off programs starting with minimum 15-days based on role, overtime pay (if hourly), flexible work schedule, and a generous employee discount program (all benefits are based on eligibility). Additional information regarding the benefits for this position can be found here: https://sparcbenefits.com/Candidate-Benefits-Highlights

Reasonable Accommodation

The Company is committed to providing reasonable accommodation to enable qualified employees with disabilities to perform the essential functions of their jobs as required by the Americans with Disabilities Act (ADA).

Catalyst Brands is an equal opportunity employer. We value a culture of inclusion and diversity within our workforce, and are committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment on the basis of race, color, national origin, sex, age, religion, disability, genetic information, sexual orientation, gender identity or expression, marital status, domestic partner status, civil partnership, status as a covered veteran, status in the Uniformed Services of the United States, citizenship and any other characteristic protected by law (“Protected Characteristics”).

Physical Requirements

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards.
• Ability to maintain regular and timely attendance consistent with the ADA, FMLA and other federal, state and local standards.
• Ability to remain in a stationary position for up to 8 hours per day
• Ability to constantly operate a computer, other office equipment and look at a monitor for up to 8 hours per day
• Ability to clearly and accurately communicate and exchange information verbally, in writing, or through other means in person, telephonically, or through virtual communication methods
• Ability to reach at or below shoulder level
• Ability to carry equipment, move boxes/samples, etc.
• For Stores & Distribution Centers: Bend, lift, open and move product and fixtures up to 50 lbs., as needed.
  
  

Please note that the deadline for submitting your application for this position is three weeks from the date the job posting was published.

Send posting compliance concerns to WAcompliance-sm@jcp.com. This email is only for compliance concerns. Do not send compliance questions to the Company's retail locations or to the corporate office.