What are the responsibilities and job description for the Inbound Sales Development Representative, Education position at lucidsoftware?
Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diverse perspectives and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.
Since the company’s founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being listed to the Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care. Lucid’s solutions are used by more than 100 million users across the globe, making Lucid the most used visual collaboration platform by the Fortune 500. Our customers include Google, GE, and NBC Universal, and we partner with leaders such as Google, Atlassian, and Microsoft.- Prospect new leads (outbound) and qualify leads received by marketing (inbound)
- Respond quickly to inbound leads and follow up within defined SLAs
- Conduct needs assessment calls with specific prospects
- Schedule online product demonstrations
- Provide proactive support and follow up to customers and prospects
- Become an expert in the features, benefits and application of Lucid Software’s products
- Maintain accurate and up-to-date records
- Required weekly team trainings and daily stand-ups
- Proactively manage your schedule, campaigns, and pipeline to consistently hit milestones and quarterly objectives
- Other duties as assigned
- BA/BS degree
- 0-2 years of previous B2B experience
- Highly effective problem-solving skills, a bias towards finding solutions vs. shutting down ideas
- Fast learner with the ability to clearly communicate value propositions to diverse inbound personas
- Outstanding written and verbal communication skills
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