What are the responsibilities and job description for the Cannabis Customer Service Retail Sales Associate Auburn / Puyallup position at Lucid Cannabis Company?
Why this position exists at LUCID:
The Cannabis Specialists is the face of LUCID. You are the first connection the customer makes to LUCID. You provide the LUCID Experience that reinforces our brand and furthers our reputation. You are here to connect to our customers, to allow them to be seen and provide them with the best products available to them. You are a supporting partner to the intake and distribution team that allows us to keep to the store in high functioning order.
Primary Area of Responsibility:
Customer Service / LUCID Experience
Reception and ID Verification check
Vendor Verification and Appointment check
Cannabis Recommendation Customer Support
Product Knowledge
Sales / Promotions
Cash / Transaction Management
Station Management
Inventory Station Counts
Inventory Station Restock
Display Support
Fresh Flower Swaps
Display Card Audits
Display Stock & Fluff
Cleaning Support
Store and Station Sanitation
Store and Station Cleaning & stocking
Goals Requirements:
Support the success of your team members
Positively Impact Every Customer
Provide the customer with the best product options
at the best cost to the customer
Support the positive growth of the LUCID company and community
Behavioral Requirements:
Rule 1: Don’t be a dick.
Integral: You are accountable to your position, the authority & responsibilities it holds
Example: Be the positive example your team members reference
Doer: You look for answers, and ways to improve and make it happen
Honest: You know yourself, and encourage others to do the same
Human: You are forgiving of yourself and others
Training Requirements - On the job
Cannabis Basics
Security & Safety Protocols
Ongoing LUCID & Cannabis Training
Work Requirements:
Willing to Learn & Grow
Can lift 10 lbs over head
Over Communicate
Clean & Reset your station for success
Must be able to stand for min 4-6 hours at a time
PT: Available Minimum 4 days, work minimum 3
FT: Available Minimum 5 days, work minimum 4
Required Skills / Abilities:
Customer Service
Retail Services
Cash Management
Proficient w/ Mac & electronics
Proficient app usage: Zoom groupme
Flexible availability
Job Type: Part-time
Pay: From $18.00 per hour
Benefits:
- Employee discount
People with a criminal record are encouraged to apply
Application Question(s):
- In accordance with state and federal regulations, you must be at least 21 years old to work in the cannabis industry. Are you 21 years of age or older?
- Which shift(s) are you available to work?
Please note: These are availability windows, not guaranteed working hours. You must be available for the full shift you select.
AM Shift: 7:00 AM – 8:00 PM
PM Shift: 11:00 AM – 12:30 AM
Or Both
- If selected to move forward, we will be hosting group interviews on Tuesday, March 24th, 2025. Are you available to attend on this date?
- If selected to move forward, you'll be asked to complete a brief pre-employment assessment that includes personality and skills-based questions. This can be done at your convenience using any electronic device, such as a phone or computer. Would you be able to complete this assessment?
- This role requires availability to work at multiple locations. Please confirm your ability to work at both of the following Lucid locations:
Lucid Auburn : 3310 Auburn Wy N, Auburn, WA 98002
Lucid Puyallup: 7924 River Rd E, Puyallup, WA 98371
Work Location: In person
Salary : $18