Customer Service Representative

Express Storage is looking for an Energetic, hard-working, individual to join our team! The company was founded in 1993 and has successfully grown by serving our community with excellent customer service and assisting in their storage and moving needs! It is our mission to attract and retain the best talent possible with the positions that we provide, we understand our business is only as strong as our outstanding team! Looking for someone who can join our team immediately.

GENERAL DESCRIPTION:

The Storage and Equipment Rental Representative will promote the Company's products and services by Renting and reserving storage rooms moving trucks and trailers, as well as selling boxes and packing supplies.

In addition, the successful candidate will complete a variety of daily store operations including but not limited to:

resolving basic customer service issues

accounts receivable (collections)

inventory management (stocking shelves)

minor facilities maintenance and cleaning

daily walk-around reporting

facility and equipment cleaning and safety checks

organizing and filing paperwork/mail.

While performing the job duties the employee is required to occasionally work in inclement weather. The employee will be required to lift up to 80 pounds, stand for long periods of time, and walk short distances.

WORK EXPERIENCE REQUIREMENTS-

Retail Customer Service Experience

1 years of industry experience with moving equipment rental and self-storage experience is preferred.

1 Year of Customer Service

-Successful candidates will demonstrate the motivational skills necessary to effectively achieve the revenue goals of the business.

-Retail cash management

-Proficiency with the Internet, and the ability to learn Internet-based POS applications required.

- Ability to perform in a fast-paced, stressful environment, where work duties are both indoors and out.

-Demonstrated ability to self-start, work independently and problem solve.

EDUCATION & OTHER REQUIREMENTS

-Verifiable high school diploma or GED required.

-Possess a valid driver's license and reliable transportation.

-Willing to consent to pre-employment criminal, and driving background checks.

WORK LOCATIONS: Candidates will primarily work in Puyallup Wa. Candidates can expect to be scheduled at more than one location during the workweek. Weekend and holiday availability is required.

Pay: $18-20 per hour DOE
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This Company Describes Its Culture as:

• Detail-oriented -- quality and precision-focused
• Outcome-oriented -- results-focused with a strong performance culture
• Stable -- traditional, stable, strong processes
• People-oriented -- supportive and fairness-focused
• Team-oriented -- cooperative and collaborative

Hours per week:

• 32-40

Work Remotely

• No

Job Types: Full-time, Part-time

Pay: $18.00 - $20.00 per hour

Benefits:

• Paid time off

Work Location: In person

Salary : $18 - $20