Furniture Operations & Processing Team Lead

Furniture Processing & Warehouse Operations Lead

Lu and Home is a growing, family-owned furniture company specializing in high-end, designer, antique, and one-of-a-kind secondhand furniture. We source exceptional pieces, prepare them for sale, and connect them with customers throughout Texas and across the country.

We are a small business in a building stage. We have strong momentum, a clear vision, and real opportunity ahead, but we are not a corporate warehouse with every system already perfected. We are building the structure, standards, team, and processes that will allow the company to grow.

That means we need people who can take ownership, solve problems, work hard, and help bring order, consistency, and accountability to a growing operation.

The Opportunity

We are looking for a Furniture Processing & Warehouse Operations Lead to help own the day-to-day success of our furniture processing and warehouse operations.

This is a hands-on leadership role. It is not a desk job, and it is not a clipboard-only management position.

You will work physically alongside the team while also being responsible for department results. You will help move, clean, prepare, repair, organize, and process furniture while also setting the pace, assigning work, checking quality, holding team members accountable, and making sure inventory keeps moving.

This person owns more than their own task list. They help own the department’s daily outcomes.

This role is a fit for someone who wants responsibility, enjoys physical work, can lead by example, and wants to help build a department inside a growing small business. It is not a polished corporate environment where every process is already finished. The right person will help make the department more organized, productive, and consistent over time.

The right person is someone who naturally takes ownership, notices problems before others do, follows through without being asked repeatedly, communicates clearly, and is willing to lead in a practical, hands-on way.

This role requires good judgment about time, labor, quality, and value. The goal is not perfection at any cost. The goal is to prepare pieces well, protect the product, use labor wisely, and keep production moving.

What You’ll Be Responsible ForDepartment Ownership

• Help own the daily success of the furniture processing and warehouse operations department
• Keep inventory moving from pickup/receiving through cleaning, repair, prep, photo readiness, showroom/listing readiness, and fulfillment support
• Make sure the right work is being done in the right order
• Identify bottlenecks, solve problems, and keep work moving forward
• Help bring order, consistency, and accountability to the department
• Help improve systems, workflows, and department organization
• Communicate department needs, challenges, and opportunities to leadership
• Escalate issues early when production, staffing, space, repairs, or workflow problems may prevent the department from hitting its goals

Team Leadership

• Lead, train, and support a small processing/warehouse team
• Set expectations and help hold team members accountable
• Lead by example through attitude, work ethic, pace, and professionalism
• Assign work and make sure it is completed to company standards
• Check quality before pieces move forward
• Help create a positive, productive, and team-oriented culture
• Address problems directly instead of ignoring them

Hands-On Operations

• Move, load, unload, and stage furniture
• Clean, prepare, and perform light furniture touch-ups and repairs; training provided
• Assist with inventory receiving and processing
• Help organize warehouse, processing, and showroom movement
• Prepare pieces for photos, listing, showroom placement, customer pickup, delivery, or shipping
• Participate in pickups and deliveries as needed
• Drive moving trucks for local and out-of-town routes when needed

What Success Looks Like

The person in this role does more than complete tasks.

They take ownership of outcomes.

Success in this role means:

• Inventory moves efficiently through the department
• Furniture is cleaned, repaired, prepared, and ready for photos/listing at the right standard
• Team members know what they should be working on
• Work is completed with quality, speed, and good judgment
• Labor is used wisely
• Problems are noticed and addressed early
• The warehouse becomes more organized, consistent, and productive over time
• Pieces are protected from unnecessary damage
• Leadership knows when there are blockers or issues that need attention
• The department becomes more accountable and less dependent on constant direction

Over time, we hope this person can grow into a key leadership role within the company and help shape the future of the department. Growth in this role will come through ownership, reliability, leadership, and measurable results.

Schedule

• Full-time
• Monday–Friday
• Typical hours: 9 AM – 5:00 PM
• 30-minute lunch break
• Occasional early starts and longer days for out-of-town pickups and deliveries
• Consistent schedule overall

QualificationsRequired

• Valid driver’s license with clean driving record
• Ability to safely lift and move heavy furniture
• Comfortable driving a moving truck
• Strong work ethic and reliability
• Ability to lead by example in a hands-on environment
• Clear communication skills
• Ability to stay organized and keep work moving

Preferred

• Leadership, supervisory, or team lead experience
• Experience in moving, warehouse, logistics, construction, trades, manufacturing, facilities, furniture, or similar environments
• Experience training or managing employees
• Strong organizational and problem-solving skills
• Experience with hands-on work where quality and efficiency both matter

The Type of Person Who Thrives Here

You may be a strong fit if you:

• Take ownership instead of waiting for instructions
• Notice problems and work toward solutions
• Hold yourself and others accountable
• Enjoy both leadership and hands-on work
• Communicate clearly and professionally
• Follow through on commitments
• Can handle physical work, changing priorities, and direct accountability
• Are comfortable helping build structure instead of needing everything handed to you perfectly
• Care about doing quality work without losing sight of speed and efficiency
• Want to grow with a company and take on increasing responsibility

This role is not a fit for someone who needs constant instruction, avoids responsibility, resists feedback, dislikes physical work, or is uncomfortable helping hold others accountable.

Pay & Benefits

• $22–$26/hour depending on experience and leadership ability
• Paid training
• Consistent full-time hours
• 5 days / 40 hours Paid Time Off annually after 90 days
• PTO may be used for vacation or sick time
• Employee discount
• Growth opportunities as the company expands
• Stable, respectful, team-oriented work environment

Job Type: Full-time

Pay: $22.00 - $26.00 per hour

Benefits:

• Employee discount
• Paid time off

Application Question(s):

• This role is hands-on and physically demanding. Are you fully comfortable moving heavy furniture, working on your feet, and doing physical work daily? Please explain.
• Share an example of when you received constructive feedback. How did you respond, and what did you change as a result?
• This role requires reliability and ownership. How would a past manager describe your work ethic and dependability?
• What about this role and Lu and Home interests you, and why do you believe you’d be a strong fit for our team?
• Describe a time you were responsible for leading, training, or guiding others at work. What went well, and what did you learn?
• Tell us about a time you had to hold someone accountable or address a problem at work. How did you handle it?

Work Location: In person

Salary : $22 - $26