What are the responsibilities and job description for the RMA Associate position at LTS?
The RMA Associate plays a critical role in managing the return materials authorization process, ensuring that returned products are handled efficiently and accurately. This position is responsible for coordinating with customers and internal teams to facilitate the return, repair, or replacement of products while maintaining accurate records and providing excellent customer service.
Responsibilities
- Process and review return materials authorization requests
- Coordinate return shipping logistics with customers and carriers
- Inspect returned products for defects or damage
- Update and maintain accurate records of return transactions
- Collaborate with quality control and repair teams to determine next steps
- Communicate clearly with customers regarding return status and resolutions
- Assist in resolving issues related to product returns or replacements
- Ensure compliance with company policies and relevant regulations
If you Interested this position , Please send your resume to info@thecareer-builder.com
Thank you
Salary : $22 - $24