Senior Specialist - Program & Project Management

Role description

Job Title: Senior Specialist - Program & Project Management

 

Work Location- Frisco, TX

 

Job Description:

We are seeking a Senior Project Manager to lead implementation strategy and execution with a strong focus on capacity management delivery planning and scalable onboarding This role sits at the intersection of strategy and day-to-day execution ensuring that client demand product readiness and implementation capacity are aligned to deliver predictable high-quality outcomes

The ideal candidate is equally comfortable setting direction and frameworks as they are driving execution, resolving delivery risks and managing cross functional dependencies in a client facing implementation environment

Define and own the implementation capacity strategy aligned with business growth sales pipeline and product roadmap.

Develop forecasting models that translate client demand onboarding complexity and release schedules into realistic delivery capacity plans.

Partner with Implementation Product Sales and Operations leadership to shape onboarding models sequencing strategies and prioritization frameworks.

Establish governance structures intake processes and decision criteria for managing demand vs capacity.

Identify systemic delivery risks and drive long term mitigation strategies process tooling resourcing.

Provide strategic input into staffing plans, investment decisions and roadmap readiness discussions.

Own execution of cross functional implementation projects from intake through onboarding and stabilization.

Driving detailed delivery plans milestones dependencies and risk management across concurrent client implementations.

Monitor capacity utilization throughput backlog health and delivery velocity on an ongoing basis.

Proactively identify and resolve delivery blockers related to people process or system constraints.

Lead regular execution reviews, escalation management and stakeholder communications.

Ensure learnings from incidents, delays or escalations are translated into actionable improvements.

Act as the central coordination point between Client Implementations Product Engineering Sales Client Success and Operations.

Facilitate tradeoff discussions when delivery demand exceeds available capacity.

Influence senior stakeholders with data driven recommendations on timelines scope and sequencing.

Support client facing conversations when delivery risks or capacity constraints impact commitments

Define and track KPIs including implementation throughput time to onboard capacity utilization and backlog pipeline health.

Build clear executive level reporting that provides visibility into both current execution and future capacity risks.

Use data to continuously refine forecasts planning assumptions and delivery models.

Required Qualifications

8 years of experience in Project Management Delivery Management or Implementation leadership roles.

Proven experience balancing strategic planning and Handson execution in client facing environments.

Strong background in capacity planning demand forecasting and delivery governance.

Experience working in enterprise high-volume environments payments fintech SaaS telecom utilities or regulated industries.

Ability to influence across teams without direct authority.

Strong communication skills including executive level updates and client facing discussions.

Preferred Qualifications

Experience with complex system integrations or API based implementations.

Familiarity with regulated or mission critical platforms.

Experience partnering closely with Sales on delivery commitments and onboarding timelines.

PMP PgMP SAFe Agile or similar certifications preferred.

 

 

Other details

Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”):

Benefits and Perks:

• Comprehensive Medical Plan Covering Medical, Dental, Vision


• Short Term and Long-Term Disability Coverage


• 401(k) Plan with Company match


• Life Insurance


• Vacation Time, Sick Leave, Paid Holidays


• Paid Paternity and Maternity Leave

The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.

Disclaimer: The compensation and benefits information provided herein is accurate as of the date of
this posting.

LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our
employment decisions are made without regard to race, color, creed, religion, sex (including
pregnancy, childbirth or related medical conditions), gender identity or expression, national origin,
ancestry, age, family-care status, veteran status, marital status, civil union status, domestic
partnership status, military service, handicap or disability or history of handicap or disability, genetic
information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation
or preference, or any other characteristic protected by applicable federal, state, or local law, except
where such considerations are bona fide occupational qualifications permitted by law.