Salesforce Architect with Agentforce

Role description

Job Title : Salesforce Architect with Agentforce 
Job Location : Cleveland, OH 

Overview

We are seeking a highly skilled Senior Salesforce Developer with hands on experience in Salesforce development including expertise in Lightning Web Components LWC Aura Components and Agentforce Service Cloud for Call Center Applications The ideal candidate will be responsible for designing developing and optimizing scalable Salesforce solutions across multiple business units

Key Responsibilities

Develop and maintain custom applications using LWC Aura Components Apex classes and triggers
Implement complex business logic using Apex Process Builder and Flows
Customize and extend Agentforce Service Cloud to support call center operations and customer service processes
Collaborate with business analysts architects and stakeholders to gather requirements and translate them into technical solutions
Ensure high performance and responsive designs across Salesforce applications
Integrate Salesforce with external systems using RESTSOAP APIs and middleware platforms
Follow and enforce Salesforce best practices coding standards and development methodologies
Participate in code reviews unit testing and deployment activities
Provide mentorship and guidance to junior developers and assist in technical design discussions
Strong proficiency in Lightning Web Components LWC and Aura Framework
Handson experience with Agentforce Service Cloud including configuration and custom development
Proven experience with Apex classes triggers batch jobs and asynchronous processing
Strong understanding of Salesforce platform architecture governor limits and performance optimization
Experience integrating Salesforce with third party systems using APIs
Experience 5 to 7 years in Agentforce integration

Certifications
Salesforce AI certification and Salesforce Agentforce specialist certification is highly desirable

Other details

Variable Compensation: This position includes a bonus or variable payout component based on individual and organizational performance.
Actual compensation within the range will be dependent upon the individual's skills, experience, performance and internal equity.

Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”):

Benefits and Perks:

• Comprehensive Medical Plan Covering Medical, Dental, Vision


• Short Term and Long-Term Disability Coverage


• 401(k) Plan with Company match


• Life Insurance


• Vacation Time, Sick Leave, Paid Holidays


• Paid Paternity and Maternity Leave

The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.

Disclaimer: The compensation and benefits information provided herein is accurate as of the date of
this posting.

LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our
employment decisions are made without regard to race, color, creed, religion, sex (including
pregnancy, childbirth or related medical conditions), gender identity or expression, national origin,
ancestry, age, family-care status, veteran status, marital status, civil union status, domestic
partnership status, military service, handicap or disability or history of handicap or disability, genetic
information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation
or preference, or any other characteristic protected by applicable federal, state, or local law, except
where such considerations are bona fide occupational qualifications permitted by law.