Application Support (Kafka, IBM MQ)

Role description

Job Summary

  Seeking a Senior Specialist with 7 to 11 years of experience in Application Support specializing in Kafka and IBM MQ with additional skills in Splunk and Dynatrace

  Job Description 

• Provide expertlevel support and maintenance for Kafka and IBM MQbased applications within the enterprise environment 


• Monitor and troubleshoot Kafka and IBM MQ clusters to ensure high availability and optimal performance


• Utilize Splunk and Dynatrace tools for proactive monitoring log analysis and performance tuning


• Collaborate with development and infrastructure teams to implement scalable and reliable application support solutions


• Analyze and resolve complex application issues related to Kafka messaging IBM MQ and data streaming


• Document support processes incident reports and resolution steps to maintain knowledge base accuracy


• Participate in oncall rotations to provide 247 support for critical Kafka and IBM MQ applications


• Continuously improve support workflows and automation to enhance operational efficiency

Roles and Responsibilities 

•  Act as the primary point of contact for Kafka and IBM MQ application support incidents and service requests


• Perform root cause analysis and drive problem resolution for Kafka and IBM MQ related issues


• Monitor application health using Splunk dashboards and Dynatrace metrics to detect anomalies early


• Coordinate with cross functional teams to deploy patches upgrades and configuration changes for Kafka and IBM MQ environments


• Conduct performance tuning and capacity planning for Kafka and IBM MQ clusters to meet business demands


• Develop and maintain runbooks standard operating procedures and support documentation


• Mentor junior team members and provide technical guidance on Kafka IBM MQ and monitoring tools


• Ensure compliance with organizational policies and SLAs for application support services

Other details

Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”):

Benefits and Perks:

• Comprehensive Medical Plan Covering Medical, Dental, Vision


• Short Term and Long-Term Disability Coverage


• 401(k) Plan with Company match


• Life Insurance


• Vacation Time, Sick Leave, Paid Holidays


• Paid Paternity and Maternity Leave

The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.

Disclaimer: The compensation and benefits information provided herein is accurate as of the date of
this posting.

LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our
employment decisions are made without regard to race, color, creed, religion, sex (including
pregnancy, childbirth or related medical conditions), gender identity or expression, national origin,
ancestry, age, family-care status, veteran status, marital status, civil union status, domestic
partnership status, military service, handicap or disability or history of handicap or disability, genetic
information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation
or preference, or any other characteristic protected by applicable federal, state, or local law, except
where such considerations are bona fide occupational qualifications permitted by law.