What are the responsibilities and job description for the Engineer - Cloud & Infra Management position at LTIMindtree?
Role Description
Role Client Service Representative CSR
Shift 8x5 regular business hours INOffice
Act as liaison between IT and employees and perform administrative and coordination tasks related to Deskside Services such as
Follow the process defined in the ITSM tool service catalogue to initiate process to procure standard hardware software and peripherals
Coordinate the installation of replacement andor new computers software and peripherals with PC Vendor Network Services etc
Coordinate client technology requirements eg IT Service requests review PC requirements with manager etc
Coordinate and track technology assets via IT Asset Inventory Program Provide daily updates in IT Asset Management system
Coordinate the replacement of computers and peripherals to coincide with warranty expiration dates
Investigate computers not utilized in the last thirtyfive 35 days and remove them from service or power on to receive updates
Coordinate testing departmental software with the Integration Lab
Create awareness of IT standards and policies
Collaborate with Facilities and PC Vendor with departmental moves
Analyse and approve requests for desktop admin rights
Analyse and remove unapproved instances of desktop admin rights
Participate in enterprisewide technology efforts
Key skills needed
Processorientation
Attention to detail
Proficiency in using tools like Excel ServiceNow etc to perform tracking analysis reporting
Skills
Mandatory Skills : EUC Desktop Engineering
Other Details
Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”):
Benefits And Perks
Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
Benefits
Compensation range: $ 60,000.00 to 65,000.00 per year
Role Client Service Representative CSR
Shift 8x5 regular business hours INOffice
Act as liaison between IT and employees and perform administrative and coordination tasks related to Deskside Services such as
Follow the process defined in the ITSM tool service catalogue to initiate process to procure standard hardware software and peripherals
Coordinate the installation of replacement andor new computers software and peripherals with PC Vendor Network Services etc
Coordinate client technology requirements eg IT Service requests review PC requirements with manager etc
Coordinate and track technology assets via IT Asset Inventory Program Provide daily updates in IT Asset Management system
Coordinate the replacement of computers and peripherals to coincide with warranty expiration dates
Investigate computers not utilized in the last thirtyfive 35 days and remove them from service or power on to receive updates
Coordinate testing departmental software with the Integration Lab
Create awareness of IT standards and policies
Collaborate with Facilities and PC Vendor with departmental moves
Analyse and approve requests for desktop admin rights
Analyse and remove unapproved instances of desktop admin rights
Participate in enterprisewide technology efforts
Key skills needed
Processorientation
Attention to detail
Proficiency in using tools like Excel ServiceNow etc to perform tracking analysis reporting
Skills
Mandatory Skills : EUC Desktop Engineering
Other Details
Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”):
Benefits And Perks
- Comprehensive Medical Plan Covering Medical, Dental, Vision
- Short Term and Long-Term Disability Coverage
- 401(k) Plan with Company match
- Life Insurance
- Vacation Time, Sick Leave, Paid Holidays
- Paid Paternity and Maternity Leave
Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
Benefits
Compensation range: $ 60,000.00 to 65,000.00 per year
Salary : $60,000 - $65,000