Supervisor Operations -Equipment & Assembly

About Us

LSG Sky Chefs is one of the world’s largest and most respected airline catering and hospitality providers, recognized for operational excellence, culinary innovation, and exceptional service. Proudly awarded “Airline Caterer of the Year in North America” in both 2023 and 2024, we continue to set the industry standard across North and Latin America.

Our people are the driving force behind our success. Their dedication, craftsmanship, and commitment to quality enable us to deliver world‑class culinary experiences and reliable service to our airline partners and their passengers every single day.

Role Purpose

We are seeking a dynamic, hands-on Equipment & Assembly Supervisor to lead high-volume production operations in a fast-paced, aviation-focused environment. This role oversees dishroom and assembly operations, ensuring optimal workflow, equipment readiness, sanitation compliance, and on-time delivery of premium products to our customers.

The ideal candidate is a strong leader who excels at motivating teams, maintaining high standards, and driving continuous improvement—all while upholding safety, quality, and operational integrity.

Key Responsibilities

Operational Oversight

• Lead all daily operations for the Miami 145 dishroom, with additional oversight of the Assembly department as needed.
• Develop, manage, and execute daily production schedules to ensure accuracy and on-time performance.
• Monitor equipment functionality, preventive maintenance, and safe operating procedures to minimize downtime.
• Maintain strict sanitation standards in compliance with FDA, USDA, OSHA, HACCP, and GMP requirements.
• Ensure a clean, safe, and efficient work environment aligned with company policies and regulatory guidelines.

Supervisor Responsibilities

• Supervise and direct 45 employees per shift, ensuring proper staffing, productivity, and workflow.
• Conduct daily team meetings to communicate goals, performance updates, and safety expectations.
• Manage labor scheduling, monitor productivity metrics, and control overtime in alignment with budget targets.
• Review and document operational processes to identify efficiency opportunities and implement improvements.
• Guarantee on-time, accurate, and high-quality catering production for all assigned flights.
• Enforce safety protocols and lead initiatives to reduce workplace risks and improve safety culture.

Leadership

• Inspire, coach, and develop team members, modeling company values and leadership expectations.
• Drive productivity and cost efficiency through effective planning and performance management.
• Lead and support company initiatives including Quality Assurance, HACCP compliance, Lean Manufacturing, Employee Safety, and continuous improvement programs.
• Foster a culture of accountability, teamwork, and operational excellence.

Knowledge, Skills & Experience

• Bachelor’s degree or equivalent relevant experience required.
• 1–3 years of supervisory experience in production, operations, or a related environment.
• Experience in airline catering, dishroom operations, or manufacturing production is highly preferred.
• Ability to thrive in a fast-paced environment with variable temperatures and operational demands.
• Strong leadership, communication, and problem-solving skills with the ability to motivate diverse teams.
• Excellent multitasking, organizational, and time‑management capabilities.
• Proficiency in Microsoft Word, Excel, and Windows-based applications.
• Ability to walk and stand on the production floor for extended periods.
• Flexible availability, including morning, mid, and evening shifts, weekends, and holidays.