Social Care Network Navigator

Position: Social Care Network Navigator

Salary Range: $42,000 - $49,000 per year

Reports to: Director of Community Health

This position is Full Time and 100% In Person

For 67 years, LSA Family Health Service, a community-based nonprofit in East Harlem, has supported thousands of diverse and immigrant families striving to build better lives. LSA provides families with the most critical resources they need – food, clothing, healthcare, education, a safe home, and advocacy services. We believe by supporting and empowering families, our entire community will thrive.

Position Overview: We are seeking a Social Care Network Navigator to join our team as a trusted community partner, connecting a East Harlem residents with vital health and social services, including housing support, health access, and resources meeting their unique needs. The Social Care Network Navigator will support residents through education, navigation, advocacy, and ongoing social support to promote health and well-being in our vibrant community.

The ideal candidate has excellent bilingual communication skills and brings strong cultural competency and a deep commitment to equity to this role, which will serve a diverse group of residents that includes black and latino communities, new and expectant mothers, the elderly, and other people in a diverse and thriving community. A passion for reducing health disparities and advancing equality is a must.

A Typical Day: You begin your morning welcoming a new mom who needs help figuring out what benefits she may qualify for and how to apply. After completing a screening assessment with her and connecting her to a member of LSA's Healthy Homes team, you help to create attention-grabbing posters in English and Spanish to promote an upcoming community health fair. After a quick lunch, you're off to run a table at a neighborhood senior center before conducting a home visit to follow up with a family you spoke to last week to see if they received the help they needed. You feel great about being part of hands-on community-rooted work that blends problem-solving, outreach, and advocacy to strengthen the health and resilience of the neighborhood.

The Location: This is a full-time in person position at our Center in East Harlem with some travel to other sites in the neighborhood and occasional travel to other sites in New York City for events, training and collaboration with partner organizations.

Skills & Experience:

1. A Bachelor's Degree is preferred. Candidates with an Associate's Degree who have more extensive experience in community health work will also be considered.
2. Community Health Work experience is preferred and related certifications are desirable.
3. Experience working with individuals who have asthma and/or providing educational outreach about asthma to the public is preferred.
4. Fluency in Spanish or Mandarin is strongly preferred.
5. Must have a demonstrated commitment to social justice, health equity, and community empowerment
6. Strong interpersonal and communication skills are required for both individual encounters and public engagement. You must be able to communicate clearly both verbally and in writing.
7. Experience working with database or electronic record systems is required.

Benefits: Health, dental and vision insurance. A 403(b) retirement plan. A generous time off policy including up to 12 personal, 15 vacation and 12 sick days per year in addition to paid holiday closures.

To Apply: Email a resume and cover letter to JStarkenburg@lsafhs.org with “Social Care Network Navigator” in the subject line or apply via LinkedIn.

LSA Family Health Service (LSA) provides equal employment opportunities to all applicants without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service in accordance with applicable federal, state and local laws

LSA Family Health Service