Service Advisor

A Service Advisor is responsible for promoting all products and services, managing customer interactions, and assisting with team workflow. They greet customers professionally, listen to concerns, inspect vehicles, and recommend appropriate services, clearly communicating options and providing accurate quotes. They document service needs, promote sales, and ensure customer satisfaction through follow-up calls. The role includes managing warranty parts, tracking returns, and performing other assigned duties.

Qualifications

• High School Diploma or equivalent
• Must be at least 18 years old
• Prior experience as a Service Advisor required
• Experience in sales, customer service, or automotive field preferred
• Professional appearance with ability to work in a process-driven environment
• Valid driver’s license
• Ability to work a minimum of five days per week, including Saturdays
  
  

Compensation & Benefits

• Salary range of $50,000-$80,000/year plus commission
• Benefits include paid vacation, sick time, holidays, health insurance, life insurance, 401(k), tuition reimbursement, vehicle service discounts, and opportunities for advancement
  
  

The role requires excellent customer service skills, automotive knowledge, and the ability to promote sales while ensuring customer satisfaction in a professional environment.