What are the responsibilities and job description for the Inside Sales Representative position at LPG & NH3 Supply, Inc.?
Propane industry experience, ideally experience as a service tech, installing propane systems, is a MUST for this position. Please do not apply if you do not have industry experience.
LPG & NH3 Supply is a market leader of equipment sales and facility/storage construction, serving the propane (LPG) and anhydrous (NH3) industries in the Northern Central States – most of our business pertains to propane. We take great pride in offering quality products, at competitive prices, via a knowledgeable staff that provides excellent service and support. Our large inventory enables us to ship items so that they are received by our customers in a timely manner; usually the next business day.
Inside Sales Representatives (ISRs) employed with LPG & NH3 Supply serve an important function. They work closely with customers to ensure a smooth sales process and are responsible for answering inquiries, processing orders, finding solutions to their concerns, and cultivating mutually-beneficial relationships with them. Our ISRs are friendly, well-spoken and ready to close the deal. Our most successful ISRs have both industry and customer service/sales experience.
Inside Sales Representative Duties and Responsibilities:
•Process sales orders
•Answer customer inquiries and resolve concerns with available resources
•Provide timely follow-up
•Enhance/establish rapport with key contacts of existing/new customers
•Promote and educate customers about the various items and/or services that we represent/offer (this includes communication with potential customers outside of our established territory)
•Work closely with Territory Sales Representatives (TSRs) to provide excellent customer service and sales support
•Work closely with marketing department to enhance our brand name awareness, recognition and preference
•Develop leads and referrals into new business as defined
•Assist in maintaining records of all customer accounts and sales prospects via prevailing customer relationship management (CRM) system
•Monitor and report about competitor activities, new products and market conditions
•Attend and/or participate in appropriate events as needed (e.g. trade shows, open houses, training sessions, etc.)
Inside Sales Representative Requirements:
•Industry experience (e. g. bulk delivery, customer service, management, sales, service, technical support, etc.)
•Excellent customer service skills
•Excellent oral and electronic communication skills
•Excellent organization and time management skills
•Ability to grasp, understand and effectively communicate product applications, as well as features and benefits
•Computer competency (familiar with MS Excel, Outlook, PowerPoint and Word)
•Detail oriented
•Ability to work independently while being part of a team
•Background check
Ideal Candidates will also Possess some or all of the below Attributes:
- Proven track record of providing good customer service and/or successfully selling goods/services
- Post-secondary education (via a university or trade school)
- Aptitude for negotiations and persuasion
Compensation:
Inside Sales Representatives (ISRs) are paid a salary plus any applicable commission for orders that they process. Additionally, commissions are paid for sales orders resulting from callouts. We also offer a comprehensive benefits package.
Job Type: Full-time
Pay: $70,000.00 - $85,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Experience:
- Propane System Service & Installation: 4 years (Required)
Ability to Commute:
- Buffalo, MN 55313 (Required)
Ability to Relocate:
- Buffalo, MN 55313: Relocate before starting work (Preferred)
Work Location: In person
Salary : $70,000 - $85,000