What are the responsibilities and job description for the Help Desk Technician position at Lowndes County Board of Comissioners?
LOWNDES COUNTY
POSITION ANNOUNCEMENT
ANNOUNCEMENT NO. 17425
TITLE: Help Desk Technician
DEPARTMENT: Information Technology, Lowndes County
LOCATION: 327 N. Ashley Street
SALARY RANGE: $20.69 per hour
JOB SUMMARY: This position is responsible answering IT help desk calls and logging cases into help desk software. Responsible for first level of support via remote connection by using established methods to analyze, diagnose and remediate issues with all end-user devices and services. Position also handles all the administrative assistant duties of the department.
MINIMUM TRAINING: Knowledge and level of competency commonly associated with completion of specialized training in the field of work, in addition to basic skills typically associated with a high school education. Possession of or ability to readily obtain a valid driver’s license issued by the State of Georgia for the type of vehicle or equipment operated. CompTIA A , Network , or equivalent knowledge preferred. Selection process includes a criminal background check.
CLOSING DATE: November 25, 2025
APPLICATION: Applications can be downloaded from the Lowndes County Website www.lowndescounty.com/jobs and picked up and/or dropped off at the Lowndes County Human Resources Department.
Completed applications can also be mailed to:
LOWNDES COUNTY PERSONNEL OFFICE
P.O. Box 1349
Valdosta, GA 31603-1349
LOWNDES COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER
Job Type: Full-time
Pay: $20.69 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $21