What are the responsibilities and job description for the Director of Information Technology Services position at Lower Columbia College?
Details
At a glance! The Director of Information Technology Services (ITS) is the Chief Information Officer for the College and provides leadership, strategic direction, and operational oversight for all information technology services and information systems that support the College’s mission, operations, and strategic goals. The Director oversees the helpdesk support, audiovisual technology, application development, database management, systems administration, and network engineering. This position also leads LCC’s strategic IT initiatives including maintaining existing systems and implementing new and innovative solutions, and ensuring appropriate security controls are in place to safeguard LCC’s data and IT systems.
Who you are: We are looking for a visionary and innovative IT leader who understands the pivotal role technology plays in advancing student success and completion. The Director is someone who enjoys collaborating and building quality relationships with diverse individuals. The Director leads the implementation of institution-wide IT projects and uses strong critical thinking skills to solve complex problems.
The Director is at the forefront of connecting technology with our College’s diversity, equity, and inclusion initiatives. The Director is instrumental in ensuring equitable access to resources, opportunities, and services for all members of our diverse community. Working collaboratively with our campus community, the Director will design and implement IT strategies that prioritize diversity and accessibility.
This position is 40 hours per week and exempt under FLSA. The typical schedule is Monday through Friday, 8 am to 5 pm. The Director works primarily on campus with occasional flexibility to work remotely. This position reports to the Vice President of Administration. We typically hire closer to the lower to middle range of the posted salary. Offers are made based on applicant’s qualifications relative to the job, internal pay equity, and any other relevant factors.
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Examples of Duties & Responsibilities
Typical Qualifications
Minimum Qualifications
Supplemental Information
How To Apply
An online application must be completed for consideration. Click “Apply” at the top of the page to get started. Paper submissions or emailed materials will not be accepted. A complete application must also include the following documents (attached or in the online application itself):
Residency Requirement
To be employed at Lower Columbia College, applicants must currently reside in Washington or Oregon, or be willing to relocate to one of these states. This is a condition of employment for all positions at the College. Please ensure your application reflects your current residency or intent to relocate if selected for the role.
Lower Columbia College Human Resources
For any questions regarding this job advertisement and/or department or campus culture, please call our Human Resources office at (360) 442-2120, or email us directly at hr@lowercolumbia.edu.
Equal Employment Opportunity
Lower Columbia College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, citizenship or immigration status, age, perceived or actual physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity, marital status, creed, religion, honorably discharged veteran or military status, or use of a trained guide dog or service animal as required by Title VI of the Civil Rights Act of 1964, Title VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, Sections 504 and 508 of the Rehabilitation Act of 1973, the Americans with Disabilities Act and ADA Amendment Act, the Age Discrimination Act of 1975, the Violence Against Women Reauthorization Act and Washington State's Law Against Discrimination, Chapter 49.60 RCW and their implementing regulations. All Inquiries regarding compliance with Title IX, access, equal opportunity and/or grievance procedures should be directed to Kendra Sprague, Vice President of Foundation, HR & Legal Affairs, 1600 Maple Street, PO Box 3010, Longview, WA 98632, title9@lowercolumbia.edu, Phone number, (360) 442-2120, Phone number/TTY (800) 833-6388.
LCC celebrates and embraces diversity of all kinds, including differing beliefs, cultures, people, and experiences. We commit to institutional and individual changes that recognize, understand, and challenge patterns of social inequity and systemic disparities within our ever-changing world. For more information, see Diversity & Equity.
Jeanne Clery Statement: Notice of Availability of Annual Security and Fire Safety Report:
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act of 1998, and as a part of the College's commitment to safety and security on campus, Lower Columbia College reports the mandated information about current campus policies concerning safety and security issues, the required statistics, and other related information for the past three (3) calendar years. Lower Columbia College's Annual Security and Fire Safety Report is available online at lowercolumbia.edu/CleryASFR.
Declaration Regarding Sexual Misconduct
Pursuant to RCW 28B.112.080, applicants must declare whether they are the subject of any substantiated findings of sexual misconduct in any current or former employment or professional association or is currently being investigated for, or have left a position during an investigation into, a violation of any sexual misconduct policy at the applicant’s current or past employers or professional association. By law, post-secondary education institutions cannot hire an applicant who does not complete this form.
Mission, Vision & Values
Our Mission, Vision & Values define our reason for being, and provide the framework for planning and improvement efforts at LCC. For details on LCC's Mission, Vision & Values, see our Strategic Plan.
Conditions of Employment
LCC offers two start dates for new employees - the 1st and 16th or the closest working day.
Insurance
We offer an affordable benefits package that delivers choice, access, value, and stability to you and your family. You have medical and dental coverage, life insurance, long-term disability, and the option to enroll in a medical Flexible Spending Account and Dependent Care Assistance Program. For more information on health care benefits, please visit Washington Health Care Authority.
Retirement
Employees participate in either the State Board Retirement Plan administered through TIAA-CREF or PERS Plan 3 administered through the Department of Retirement Systems. Both plans are matched by LCC. There are also two supplemental tax-deferred retirement plans you can elect to participate in: the State Board Voluntary Investment Program and the Washington State Deferred Compensation Program.
Vacation
Paid leave and paid holidays are prorated based on FTE. The vacation accrual amounts listed below reflect a 12 month, 40 hour per week employee.
Paid Holidays
Employees get 11 paid holidays per calendar year.
Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.
Tuition Waiver
For interested exempt employees, LCC offers $10 classes. State employees also qualify for tuition discounts with other various colleges and universities across the state (RCW 28B.15.558).
Red Devil Wellbeing
Red Devil Wellbeing is LCC's employee wellness program that strives to help employees improve and maintain their wellbeing enabling them to live healthier and more fulfilling lives.
Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
On-site Childcare Center
The Early Learning Center is a state licensed program that offers high quality childcare for children ages 1 month through kindergarten entry to students, staff and faculty. The center is open Monday through Friday 7:30 a.m. to 5:30 p.m. The program is a participant of the Washington State Early Achievers quality rating and improvement system and rated a level 4-Quality Level of Excellence. Our teachers are trained in the Early Childhood Education field.
Additional Leave
Please describe any other ways outside of education and direct experience that you believe demonstrate your ability to successfully perform the duties and responsibilities of this position (items not covered in cover letter or other application materials).
02
Describe your strategy to include stakeholders with varying technological backgrounds in the decision-making process as you implement IT projects. Be sure to share some of the types of IT projects you've managed.
03
Diversity, equity, and inclusion (DEI) are crucial aspects of creating a thriving educational community. Please describe your experience in fostering DEI within a professional setting, and outline how you envision promoting a culture of DEI as the Director of Information Technology Systems at our community college.
04
How many years of progressive experience in IT management do you have?
Please describe your experience in strategic planning, budget management, and resource allocation for IT initiatives.
06
Do you currently reside in or are you willing to relocate to Washington or Oregon to obtain employment at Lower Columbia College?
Are you legally authorized to work in the United States for any employer?
Will you now or will you in the future require employment visa sponsorship in the United States?
OPTIONAL: If you answered yes to the previous question, you can use this field to provide an explanation.
10
How did you hear about this position?
At a glance! The Director of Information Technology Services (ITS) is the Chief Information Officer for the College and provides leadership, strategic direction, and operational oversight for all information technology services and information systems that support the College’s mission, operations, and strategic goals. The Director oversees the helpdesk support, audiovisual technology, application development, database management, systems administration, and network engineering. This position also leads LCC’s strategic IT initiatives including maintaining existing systems and implementing new and innovative solutions, and ensuring appropriate security controls are in place to safeguard LCC’s data and IT systems.
Who you are: We are looking for a visionary and innovative IT leader who understands the pivotal role technology plays in advancing student success and completion. The Director is someone who enjoys collaborating and building quality relationships with diverse individuals. The Director leads the implementation of institution-wide IT projects and uses strong critical thinking skills to solve complex problems.
The Director is at the forefront of connecting technology with our College’s diversity, equity, and inclusion initiatives. The Director is instrumental in ensuring equitable access to resources, opportunities, and services for all members of our diverse community. Working collaboratively with our campus community, the Director will design and implement IT strategies that prioritize diversity and accessibility.
This position is 40 hours per week and exempt under FLSA. The typical schedule is Monday through Friday, 8 am to 5 pm. The Director works primarily on campus with occasional flexibility to work remotely. This position reports to the Vice President of Administration. We typically hire closer to the lower to middle range of the posted salary. Offers are made based on applicant’s qualifications relative to the job, internal pay equity, and any other relevant factors.
Check us out on Facebook and Instagram!
Examples of Duties & Responsibilities
- Provide strategic leadership for the College’s information technology systems, infrastructure, and digital services; develop and maintain a comprehensive IT strategic plan aligned with institutional priorities
- Direct the planning, development, and oversight of the IT budget, including hardware and software procurement, licensing, contracts, and resource allocation
- Oversee the operation, reliability, and performance of enterprise information systems, infrastructure, network services, and cloud-based technologies
- Lead institutional cybersecurity efforts, including risk assessment, policy implementation, security awareness, and incident response coordination
- Ensure continuity of IT services through effective disaster recovery and business continuity planning, including regular review and updates of continuity and incident response plans
- Promote and enforce sound data governance practices, ensuring the integrity, security, and appropriate use of institutional data, including management of data-sharing agreements
- Ensure compliance with applicable federal, state, and institutional technology policies, standards, and regulatory requirements; lead development and maintenance of IT policies and procedures
- Lead the delivery of IT services and support strategies that enable faculty, staff, and students to effectively and securely use technology resources
- Foster collaboration with campus stakeholders, vendors, and external partners to support effective technology adoption, innovation, and service delivery
- Serve as the College’s Technology Accessibility Coordinator, chair the Accessible Technology Workgroup, and support institutional efforts to ensure accessible technology environments
- Represent the College in statewide and external technology initiatives, including participation in system-level committees and commissions
- Supervise IT staff, including setting performance expectations, supporting professional development, and conducting evaluations
- Perform other duties as assigned
Typical Qualifications
Minimum Qualifications
- Bachelor’s degree in Information Technology, Computer Science, Management Information Systems, or related field (equivalent combination of education and experience may substitute for degree requirement)
- Two years of progressive experience in IT management including experience in leadership or supervisory roles
- Strong leadership skills including ability to lead those they don't have direct authority over
- Excellent project management skills including ability to prioritize tasks, manage timelines, and deliver results within established budgets
- Interpersonal skills
- Ability to communicate effectively to diverse individuals
- Experience in strategic planning, budget management, and resource allocation for IT initiatives
- Strong problem-solving and decision-making skills in a complex and rapidly changing technological landscape
- Experience implementing and maintaining robust cybersecurity measures to protect sensitive data and information systems
- Masters degree in Information Technology, Computer Science, Management Information Systems, or related field
- Five years experience in IT management
- Experience supporting technology in higher education or public sector environments.
- Experience administering and supporting enterprise collaboration platforms such as Google Cloud Platform
- Knowledge of relevant regulatory requirements for educational institutions including data privacy laws (such as FERPA) and cybersecurity best practices
Supplemental Information
How To Apply
An online application must be completed for consideration. Click “Apply” at the top of the page to get started. Paper submissions or emailed materials will not be accepted. A complete application must also include the following documents (attached or in the online application itself):
- Letter of Interest (cover letter) - describing your interest in Lower Columbia College and this position, how your experience, knowledge/skills, education, abilities etc. meet the qualifications for this position
- Resume
- References - please provide at least three professional references including one current or former supervisor
- Unofficial transcripts (if applicable)
Residency Requirement
To be employed at Lower Columbia College, applicants must currently reside in Washington or Oregon, or be willing to relocate to one of these states. This is a condition of employment for all positions at the College. Please ensure your application reflects your current residency or intent to relocate if selected for the role.
Lower Columbia College Human Resources
For any questions regarding this job advertisement and/or department or campus culture, please call our Human Resources office at (360) 442-2120, or email us directly at hr@lowercolumbia.edu.
Equal Employment Opportunity
Lower Columbia College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, citizenship or immigration status, age, perceived or actual physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity, marital status, creed, religion, honorably discharged veteran or military status, or use of a trained guide dog or service animal as required by Title VI of the Civil Rights Act of 1964, Title VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, Sections 504 and 508 of the Rehabilitation Act of 1973, the Americans with Disabilities Act and ADA Amendment Act, the Age Discrimination Act of 1975, the Violence Against Women Reauthorization Act and Washington State's Law Against Discrimination, Chapter 49.60 RCW and their implementing regulations. All Inquiries regarding compliance with Title IX, access, equal opportunity and/or grievance procedures should be directed to Kendra Sprague, Vice President of Foundation, HR & Legal Affairs, 1600 Maple Street, PO Box 3010, Longview, WA 98632, title9@lowercolumbia.edu, Phone number, (360) 442-2120, Phone number/TTY (800) 833-6388.
- Learn more on our Non-Discrimination and Anti-Harassment page.
- The college is compliant with Title IX best practices. For more information, visit About Title IX.
- The college encourages qualified members of protected classes to apply.
LCC celebrates and embraces diversity of all kinds, including differing beliefs, cultures, people, and experiences. We commit to institutional and individual changes that recognize, understand, and challenge patterns of social inequity and systemic disparities within our ever-changing world. For more information, see Diversity & Equity.
Jeanne Clery Statement: Notice of Availability of Annual Security and Fire Safety Report:
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act of 1998, and as a part of the College's commitment to safety and security on campus, Lower Columbia College reports the mandated information about current campus policies concerning safety and security issues, the required statistics, and other related information for the past three (3) calendar years. Lower Columbia College's Annual Security and Fire Safety Report is available online at lowercolumbia.edu/CleryASFR.
Declaration Regarding Sexual Misconduct
Pursuant to RCW 28B.112.080, applicants must declare whether they are the subject of any substantiated findings of sexual misconduct in any current or former employment or professional association or is currently being investigated for, or have left a position during an investigation into, a violation of any sexual misconduct policy at the applicant’s current or past employers or professional association. By law, post-secondary education institutions cannot hire an applicant who does not complete this form.
Mission, Vision & Values
Our Mission, Vision & Values define our reason for being, and provide the framework for planning and improvement efforts at LCC. For details on LCC's Mission, Vision & Values, see our Strategic Plan.
Conditions of Employment
- If you are hired, you will need to provide proof of identity and documentation of U.S. citizenship or appropriate legal authorization to work for the duration of this position as required by the Immigration Reform Control Act of 1995.
- Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
- The College is committed to maintain an environment for teaching and learning which is free of drugs and alcohol.
LCC offers two start dates for new employees - the 1st and 16th or the closest working day.
Insurance
We offer an affordable benefits package that delivers choice, access, value, and stability to you and your family. You have medical and dental coverage, life insurance, long-term disability, and the option to enroll in a medical Flexible Spending Account and Dependent Care Assistance Program. For more information on health care benefits, please visit Washington Health Care Authority.
Retirement
Employees participate in either the State Board Retirement Plan administered through TIAA-CREF or PERS Plan 3 administered through the Department of Retirement Systems. Both plans are matched by LCC. There are also two supplemental tax-deferred retirement plans you can elect to participate in: the State Board Voluntary Investment Program and the Washington State Deferred Compensation Program.
Vacation
Paid leave and paid holidays are prorated based on FTE. The vacation accrual amounts listed below reflect a 12 month, 40 hour per week employee.
- 0 - 5th years of employment - 16 hours per month / 24 days per year
- Starting 6th year of employment and Exempt Administrators - 18.667 hours per month / 28 days per year
- Five (5) Personal Holidays per year
- One day (8 hours) per month
Paid Holidays
Employees get 11 paid holidays per calendar year.
Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.
Tuition Waiver
For interested exempt employees, LCC offers $10 classes. State employees also qualify for tuition discounts with other various colleges and universities across the state (RCW 28B.15.558).
Red Devil Wellbeing
Red Devil Wellbeing is LCC's employee wellness program that strives to help employees improve and maintain their wellbeing enabling them to live healthier and more fulfilling lives.
Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
On-site Childcare Center
The Early Learning Center is a state licensed program that offers high quality childcare for children ages 1 month through kindergarten entry to students, staff and faculty. The center is open Monday through Friday 7:30 a.m. to 5:30 p.m. The program is a participant of the Washington State Early Achievers quality rating and improvement system and rated a level 4-Quality Level of Excellence. Our teachers are trained in the Early Childhood Education field.
Additional Leave
- Leave Sharing
- Parental Leave
- Family and Medical Leave Act (FMLA)
- Leave Without Pay
Please describe any other ways outside of education and direct experience that you believe demonstrate your ability to successfully perform the duties and responsibilities of this position (items not covered in cover letter or other application materials).
02
Describe your strategy to include stakeholders with varying technological backgrounds in the decision-making process as you implement IT projects. Be sure to share some of the types of IT projects you've managed.
03
Diversity, equity, and inclusion (DEI) are crucial aspects of creating a thriving educational community. Please describe your experience in fostering DEI within a professional setting, and outline how you envision promoting a culture of DEI as the Director of Information Technology Systems at our community college.
04
How many years of progressive experience in IT management do you have?
- 0 - 1 year
- 2 - 3 years
- 4 - 5 years
- More than 5 years
Please describe your experience in strategic planning, budget management, and resource allocation for IT initiatives.
06
Do you currently reside in or are you willing to relocate to Washington or Oregon to obtain employment at Lower Columbia College?
- Yes
- No
Are you legally authorized to work in the United States for any employer?
- Yes
- No
Will you now or will you in the future require employment visa sponsorship in the United States?
- Yes
- No
OPTIONAL: If you answered yes to the previous question, you can use this field to provide an explanation.
10
How did you hear about this position?
- LCC Website
- Social Media (Facebook, Instagram, Twitter)
- Word of Mouth
- Indeed
- WorkSource
- Washington State Jobs Board
- Partners in diversity
- Higher Ed Jobs
- Other Recruitment Site
- Diversity listserv
- Required Question
Salary : $10