What are the responsibilities and job description for the Technical Project Manager position at lowell?
Summary Job Description Technical Project Manager Location: Thorpe Park, Leeds, Hybrid working. Join us as a Technical Project Manager to help us deliver complex, business‑critical initiatives that really make a difference. You’ll bring together strong technical knowledge and confident leadership to create the right environment for successful delivery, overseeing projects end‑to‑end to time, cost and quality standards. Working closely with internal teams, operational stakeholders, technical SMEs and trusted third‑party partners, you’ll shape robust project plans, manage budgets and resources, and keep delivery aligned to our commercial and IT strategies. You’ll anticipate change, solve technical challenges, and make sound decisions at pace, while proactively communicating progress, risks and opportunities. With a keen eye on value, you’ll track milestones, report on outcomes, and provide insight on cost, benefit and return on investment — ensuring our AI and Contact Centre Engineering programmes are delivered responsibly, efficiently and with our customers firmly in mind. What we are looking for: Proven experience delivering complex technical projects end‑to‑end across the full project lifecycle, using both Waterfall and Agile methodologies. Strong technical and analytical capability, including system/business analysis and experience with complex software, data and database concepts. Confident project leadership skills, with the ability to manage budgets, resources, timelines, risks and dependencies to agreed standards. Demonstrated experience working with multiple stakeholders, including operational leaders, technical SMEs and third‑party vendors/suppliers. Ability to make timely decisions and resolve technical issues, maintaining momentum and delivery focus throughout the programme. Experience of contact centre technologies and/or AI or engineering transformation programmes is desirable. If you’re excited about this role but don’t meet every requirement – don’t worry, still apply. Your unique perspective could be just what we’re looking for. What you’ll get: A discretionary annual bonus to reward your impact 3% flexible benefits that you can tailor to suit your lifestyle, whether that’s extra cash, more holiday, or added health cover. Hybrid working for the best of both worlds—collaboration and focus. Free onsite parking, saving you time and money. Recharge and refresh opportunities with 28 days of holiday plus public holidays, and the option to buy up to five more—giving you more time for what matters most. Peace of mind with life assurance that supports your loved ones, no matter what. A culture that celebrates you and supports your wellbeing – with recognition awards, access to on-site gym facilities, and a variety of wellbeing initiatives offered throughout the year to help you stay balanced, resilient and feeling your best. Encouragement to be your authentic self at work by joining one of our vibrant employee networks—like Rise (Gender), Proud (LGBTQIA ), Culture, or Spark (Neurodiversity & Disability) - and connect with a community that celebrates and supports you. So, who are we? We’re on a mission to make credit work better for all. We buy debt from lots of different companies in all kinds of sectors. We treat people with dignity, helping customers pay off their Lowell debt in practical and affordable ways. According to The Sunday Times, we’re one of the best places to work in the UK, (we’re proud to be on their ‘Best Places to Work’ list for the second-year running). Why? Because of the people who work here. Warm, welcoming, and super-talented. It’s our people that make us great. We celebrate and share success, learn from failure, embrace change, and savour challenge. Join us and from day one you’ll have a voice in one of the most dynamic companies in the UK finance sector. Our new colleagues tell us they love the support we give them and the recognition they receive for a job well done. And wherever you are in Lowell, you’ll be making a difference to the lives of millions of people going through tough times. Ready to join us? At Lowell, we’re committed to helping you grow—both personally and professionally. We provide the tools, support, and opportunities you need to shape your career and thrive. We welcome people from all backgrounds and experiences. Whatever your identity - culture, gender, sexual orientation, religion, ethnicity, age, neurodiversity, or disability - if you're passionate about making credit work better for everyone, we’d love to hear from you. Our strength lies in our people, and we’re proud to build inclusive teams supported by benefits that help everyone succeed. Apply today and play a key role in shaping our technical future. If you need help with your application or have any questions about the adjustments we can make to support you during the recruitment process, please contact a member of the Lowell Talent Team, who’ll be more than happy to support you. #HYBRID We’re here to help our customers pay off their debts and support their journey back to financial health. We’re also here to help our people be proud to be part of our mission and find rewarding careers, too. We know you’ll bring value to our team. Whoever you are and whatever you bring forward, you’ll be noticed and celebrated here at Lowell. We want to make credit work better for all, and to make a positive difference to consumers’ lives, our colleagues’ lives, and to society as a whole. Everyone has unique needs - and we’re ready to serve them. It’s in our DNA to always do things the best way and have a positive impact on everything we touch. It’s our mission, and the kindle that fuels us. We work hard to deliver real benefits to society, businesses, and the economy — all through excellent credit management services.