What are the responsibilities and job description for the Client Services Assistant Account Manager position at Lowe's?
Your Impact
The Client Services Assistant Account Manager will serve as a day-to-day support partner to our Sales Managers and Account Managers on mid and long tail advertising accounts by helping to translate customer advertising objectives into data-driven and effective advertising packages. The Assistant Client Services Account Manager will work cross-functionally to support both pre-sale media plan building and proposals and post-sale campaign management and reporting for mid-tier and long tail clients, as well as manage billing and insertion orders for their assigned account and sales managers.
- Assist in account relationship sales growth by supporting the sales process for new client campaigns and providing robust mid-and-post-campaign insights, analysis, and recommendations in partnership with the sales team they support.
- Work with sales team on RFPs to customize proposals that have creative ideas and compelling inventory solutions that best meet and exceed client expectations and proposal objectives at the account and campaign level.
- Assist in the creation of new business sales presentations and QBRs, internal and external recaps and status reporting to cross functional partners and clients.
- Partner with the Ad Operations teams to ensure that campaigns are executing and meeting the performance requirements for each campaign across all buying platforms.
- Leverage internal data including audience metrics and user profiles to identify improvements to the digital strategies for the Sales and Account Manager’s client proposals.
- Serve as the day-to-day point-of-contact for mid and long tail client pre-sale efforts, inclusive of, but not limited to, understanding client's marketing objectives, assisting with preparing the RFP response, inventory checks, driving strategy, collecting collateral (research and marketing).
- Work alongside sales managers and the marketing team to collaborate on the creation of client facing materials, including presentations and RFP decks that can be delivered as complete solutions achieving all client needs and ensuring that the collateral tells the appropriate story to clients.
- Partner with all cross-functional pod members, especially Sales Managers, Ad Operations and Marketing, to ensure that the proposed campaign elements are being accurately executed.
- Monitor client and partner performance to implement strategies to ensure achievement of internal and client KPIs, including providing campaign performance reporting and analysis, optimizing and guiding team to meet performance KPIs.
Minimum Qualifications
- Bachelor's Degree Business Administration, Merchandising, Marketing or relevant field or equivalent experience
- 2 Years Direct Client Management in digital advertising
- 1 Year Experience using reporting intelligence tools such as Salesforce, Excel, Tableau, Domo, Looker, etc.
Preferred Skills/ Experience
- 1-2 Years Retail Media Network Experience
About Lowe’s
Lowe’s is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs
focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.
Pay Range: $83,500.00 - $139,400.00 annuallyStarting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit our benefits page.
Lowe's hourly remote associates cannot reside in Alaska, California or Hawaii. Lowe's salaried remote associates cannot reside in Alaska or Hawaii.
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Qualified applicants with arrest or conviction records will be considered for Employment in accordance with applicable laws, including the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.
Lowe’s believes that conviction records may have a direct, adverse, and negative relationship to the following job duties: accessing company property, assets, information and products; partnering, supervising, and regularly working with other Lowe’s employees; and adhering to and monitoring compliance and safety guidelines.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Salary : $83,500 - $139,400
