OPTOMETRIC TECHNICIAN

Title:  Optometric Technician (Technician)         Division:  Clinical                  
Reports to:  Lead Optometric Technician         Pay Type:  Hourly

The role of the Optometric Technician is to provide technical support to patients, Optometrist(s) and Optician(s). This includes patient work-up, pretesting, tonometry, and performing the appropriate professional services to patients. 

As the functional liaison between patient and Optometrist, the Technician is the primary person in charge of informing the OD of any and all imperative information before the patient is examined. 

Because our mission is to improve people's lives through better vision and eye health, a deep working knowledge of all pretesting equipment is required. The ability to effectively communicate to patients and the optometrist(s) is of utmost importance.

Optometric Technician Job Responsibilities:

• Demonstrates expert ability in communicating with patients the purpose of each test and its importance to their eye health

• Operation and maintenance of all pretesting equipment including but not limited to:

  • Lensometer

  • Auto-refractor / keratometer

  • Non-contact tonometer

  • Auto-field perimeter

  • Keystone visual skills

  • Visual acuity test

  • Pupilometer

  • Retinal imaging device (Optomap)

  • Visual Field

  • Optical Coherence Tomography (OCT)

• Stock and maintain all exam rooms with all necessary supplies

• Perform I&R and contact lens instruction, answering patient questions regarding contact lenses.

• Tracks and orders supply inventory (alcohol pads, eye drops, FI strips, etc.) as appropriate.

Competencies:

Demonstrates Our Core Values
As the liaison between the patient and the Optometrist, the Optometric Technician must consistently display behaviors that align with the core values of the practice.

Hard work - Going the extra mile for our patients and team.

Enthusiasm - Working with energy and a purpose.

Self Drive - Making independent decisions and being a problem solver.

Compassion - Letting patients and fellow team members know we care. 

Communication Skills
Effectively communicate with our patients around all our pre and special testing. Communicating in a manner by which the patient understands technical terminology in their layman language is essential.

Technical Abilities
Accurately measure and record all patient information. Attention to detail relative to all testing and results is imperative.

Pace of the Environment
Must be able to work at a fast pace. Effectively handling multiple tasks and patients at one time, while focusing on the individual patient experience.

Consistency of Work
Requires consistent repetition of several technical tasks. A displayed comfort level and accuracy of accomplishing tasks and testing of this nature is required.

Team Player
As the patient liaison to the Optometrist, the Optometric Technician must exhibit the ability to work well within the team environment, supporting all aspects of the practice and delivering on the patient experience.