What are the responsibilities and job description for the Dental Laboratory Front Desk Receptionist position at Lovett Dental Laboratory?
Front Desk Receptionist (Full-Time)
Crown and Bridge Dental Laboratory
We are a family-owned dental laboratory in Toledo, Ohio, seeking a skilled, dependable, and detail-oriented individual to join our team as a Front Desk Receptionist. This full-time role is essential to maintaining smooth daily operations and delivering exceptional customer service.
Key Responsibilities
- Answer and manage multi-line phone systems with professionalism and excellent phone etiquette
- Utilizing computer skills to work with Labnext dental software to handle case data entry, billing, and documentation
- Schedule and coordinate patient appointments efficiently
- Greet patients and visitors in a friendly and professional manner
- Identify issues, analyze root causes and inefficiencies, and proactively improve solutions
- Package completed cases for timely delivery and shipping
- Dependable, detail-oriented, and proactive mindset
Qualifications & Skills
- Previous dental knowledge is not required, but is greatly beneficial.
- Strong organization skills
- Ability to multitask efficiently in a fast-paced environment.
- Strong communications skills with excellent custom service skills.
- Proficiency with computers
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Preferred)
Work Location: In person