What are the responsibilities and job description for the Sales and Event Manager position at Love Management, Inc.?
Company Description
Tim Love Restaurants is a renowned hospitality group dedicated to delivering exceptional dining experiences. Our company prides itself on delivering memorable dining experiences with commitment to quality and innovation. As we continue to grow, we’re looking for a skilled and dynamic Sales and Event Manager to join our team and help elevate out private dining and catering services to new heights.
Role Description
We are seeking a full-time Sales and Event Manager based on-site in Fort Worth, TX. In this role, you will be responsible for managing sales activities for multiple units, planning and executing events, and building strong client relationships. Responsibilities include identifying sales opportunities, negotiating contracts, organizing and overseeing event logistics, and ensuring client satisfaction. You will collaborate with internal teams to deliver exceptional hospitality experiences that align with the company's standards and goals.
You will work closely with clients, our culinary team, and front-of-house staff to deliver personalized and exceptional service that exceeds expectations. You will be the driving force behind the growth of our private dining and event business.
You will proactively build and maintain a robust pipeline of event clients, forge meaningful relationships within the community, and serve as a dynamic brand ambassador for our restaurant group. This role requires a results-driven sales professional who thrives in a fast-paced hospitality environment and is passionate about delivering unforgettable guest experiences.
Qualifications
- Minimum of 3 years of experience in event coordination, catering, or sales within the hospitality industry
- Strong communication, interpersonal, and negotiation skills with a keen eye for detail
- Sales and marketing expertise, with the ability to identify and seize new business opportunities
- Proficiency in time management, organizational skills, and problem-solving abilities
- Capability to work in a fast-paced, dynamic environment and handle multiple projects simultaneously
- Passion for delivering outstanding experiences in hospitality and events
- Proven ability to build and maintain positive relationships with clients
- Ability to work evenings, weekends, and holidays as required by the event schedule
Responsibilities
- You will be the primary liaison between clients and the hospitality group, understanding their needs and preferences to create customized event experiences.
- Develop long-term relationships with corporate clients, event planners, concierge teams, and community organizations to drive repeat business and referrals.
- Oversees all phases of event sales, including initial proposal and contract development, menu planning, day of operations and final execution.
- Maximize revenue opportunities by identifying upsell and cross-sell opportunities across locations, customizing offerings to suit client needs, while exceeding sales targets.
- Prepare and manage event budgets, including cost estimates and final invoicing.
- Work closely with the operations and culinary team and other departments to ensure that all event details are executed to the highest standards.
- Address and resolve any issues or concerns that may arise during the planning and execution of events.
- Track and report on event performance, client feedback, and sales metrics to help inform future strategies.
- Attend industry networking events, tradeshows, and community functions as the face of the restaurant group, reinforcing our brand identity and values.
- Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
- Comply with attendance rules and be available to work on a regular basis.
- Perform any other job-related duties as assigned.