Administrative Program Specialist A

About This Job
The Louisiana State Police Investigative Support Section (ISS) has a vacancy for an
Administrative Program Specialist-A
. LSP ISS serves to provide personnel, analytical, and technical support for criminal investigations for law enforcement throughout the state. It is comprised of the Louisiana State Analytical and Fusion Exchange (LA-SAFE), the Louisiana Clearinghouse for Missing and Exploited Children, and the Cyber Crime Unit. It also houses the program coordinators for troopers and investigators who conduct human trafficking, child exploitation, insurance fraud, and digital forensics investigations.
This
Administrative Program Specialist-A
position serves both administrative and program functions within LSP ISS. Duties include serving as a confidential assistant to the ISS Commander, coordinating ISS personnel matters with Human Resources and Civil Service, organizing various written agreements with other law enforcement agencies, assisting the Commander and section leaders with visibility and implementation of program goals, and other miscellaneous administrative duties.
Selected Core Competencies:
Accepting Direction:
The ability to be open and willing to follow guidance or instructions.
Driving Results:
The ability to set and pursue goals, maintain focus amid competing demands, and deliver results.
Making Accurate Judgments:
The ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning.
Selected Preferred Competencies:
Adapting to Change:
The ability to demonstrate flexibility in thoughts, behaviors, and actions in response to evolving circumstances or unexpected change.
Communicating Effectively:
The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
Displaying Professionalism:
The ability to uphold workplace standards through consistent conduct, responsible communication, and consideration for others
Managing Programs:
The ability to plan, execute, monitor, and evaluate programs to achieve strategic objectives and long-term outcomes.
Minimum Qualifications
Three years of experience in administrative services; OR
Six years of full-time work experience in any field; OR
A bachelor's degree.
Experience Substitution:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be found here.
Job Duties:
Job Duties and Other Information
As An Administrative Program Specialist-A, You Will Assist With Program Operations, Coordinate Administrative Functions, And Ensure The Effective Implementation Of Policies And Procedures To Support Organizational Goals. In This Role, You Will:
Supervise and manage administrative operations for the Investigative Support Section;
Assist the ISS Commander as Executive Assistant with various internal and legislative committee duties;
Prepare, review, and coordinate timely submission of correspondence, statistical reports, and special requests;
Manage MOUs, timekeeping, and other administrative duties for the unit.
Position-Specific Details:
Appointment Type:
This position will be filled as a job appointment, probational, or promotional.
Work Schedule:
Work hours are 8:00 AM to 4:30 PM, Monday—Friday
Location
: This vacancy is located in the
Investigative Support Section
in the Office of State Police located in
East
Baton Rouge Parish
.
Compensation:
The salary offered will be determined based on qualifications and experience.
Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.
How To Apply:
No Civil Service test score is required to be considered for this vacancy.
To apply for this vacancy, click on the “Apply” link and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.
Contact Information:
Department of Public Safety
ATTN: Human Resources/Kristin Garcia
P.O. BOX 66614
Baton Rouge, LA. 70896
Email:DPSEmployeeAdministration@la.gov
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to
make a difference
through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a State Employee, You Will Earn Competitive Pay, Choose From a Variety Of Benefits, And Have Access To a Great Professional Development Program:
Insurance Coverage
More information can be found at https://info.groupbenefits.org/
Parental Leave
– Up to six weeks paid parental leave
More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave
– State employees receive the following paid holidays each year:
New Year's Day
Martin Luther King, Jr. Day,
Mardi Gras,
Good Friday,
Memorial Day,
Independence Day,
Labor Day,
Veteran's Day,
Thanksgiving Day and Christmas Day.
Additional holidays may be proclaimed by the Governor
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement
– State Of Louisiana Employees Are Eligible To Participate In Various Retirement Systems (based On The Type Of Appointment And Agency For Which An Employee Works). These Retirement Systems Provide Retirement Allowances And Other Benefits For State Officers And Employees And Their Beneficiaries. State Retirement Systems May Include (but Are Not Limited To):
Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
Teacher's Retirement System of Louisiana (www.trsl.org),
Louisiana School Employees Retirement System (www.lsers.net), among others
01
To ensure compliance with DPS-PSS Policy 01-02.01 Nepotism, no individual may be hired, promoted, demoted or transferred within DPS, if the individual is related to another employee who is, or would be, within their line of supervision. Relative is defined as: child, step-child, sibling, spouse, parent, step-parent, aunt, uncle, niece, nephew, grandchild, grandparent, and any "in law" relationship. Are you related to anyone employed with the Department of Public Safety, Public Safety Services?
Yes
No
02
If you answered "yes" to the above question, please list the name of your relative and relationship. If you answered "no" to the above question, enter N/A.
03
CE: Communicating Effectively - How well do you share information and ideas in ways that others can understand, relate to, and act on?
I communicate unclearly, use poor tone, and ignore the audience.
I share main ideas clearly and adapt to the audience when reminded.
I communicate clearly, listen actively, and explain complex ideas well.
I craft messages that connect, inspire, and drive action across audiences.
04
CE: Communicating Effectively - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
05
DPf: Displaying Professionalism - How well do you meet expectations for workplace behavior, communication, and responsibility, especially when under pressure?
I miss deadlines, act unprofessionally, or avoid responsibility for my actions or workplace expectations.
I meet basic standards for work quality, behavior, and communication when given occasional reminders or support.
I meet expectations, follow policies, and communicate respectfully and clearly—even in difficult situations.
I model professionalism and ethics, adapt under pressure, and build trust through consistent and responsible behavior.
06
DPf: Displaying Professionalism - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
07
DR: Driving Results - How well do you set goals, stay focused, and follow through—especially when faced with challenges or competing demands?
I struggle to set direction, miss deadlines, avoid challenges, or resist feedback.
I set basic goals, make some progress, and accept feedback when supported.
I set clear goals, stay focused, take ownership of results, and use feedback to improve.
I set bold goals, lead progress, push through setbacks, and help others learn from challenges.
08
DR: Driving Results - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
09
MAJ: Making Accurate Judgments - How do you make decisions when faced with choices, risks, or limited information?
I make reactive or delayed decisions and sometimes overlook risks, priorities, or potential bias.
I try to weigh options but struggle when there’s uncertainty, competing priorities, or unclear outcomes.
I make timely, well-reasoned decisions by using available information, context, and trade-offs.
I make sound decisions in complex situations, lead others through ambiguity, and adapt as new information emerges.
10
MAJ: Making Accurate Judgments - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
11
ADi: Accepting Direction - How well do you accept guidance, follow instructions, and adjust when given feedback?
I resist direction, ignore feedback, and need reminders to complete tasks.
I follow direction with reminders and often need clarification or support.
I follow direction reliably, adjust to feedback, and complete tasks on time.
I adapt quickly, follow through, and help others adjust as needed.
12
ADi: Accepting Direction - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
Required Question