What are the responsibilities and job description for the Visitor Services Assistant position at Louisiana State University?
About Us:
Louisiana State University of Alexandria is a publicly supported institution that provides undergraduate level college education to the citizens of Central Louisiana. The university is a unit of the LSU System and operates under the auspices of the Louisiana Board of Regents. LSUA is located in Rapides Parish.
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Job Posting Title:
Visitor Services Assistant
Position Type:
Professional / Unclassified
Department:
LSUA Chancellor - MoA - Operations & Outreach (Dana Stokes Lyles (00087457))
Work Location:
LSU - Alexandria
Pay Grade:
Professional Hourly
Job Description:
This part-time position requires a commitment to customer service, a positive attitude, team spirit, and good organizational and multi-tasking skills. Congeniality and a can-do attitude are imperative.
Additionally, this position must learn to use Shopify POS software, Microsoft office, and other technology used by the Museum. Visitor Services Assistant should become familiar with Museum members and Patrons and promote membership to visitors.
The Visitor Services Assistant position is primarily a customer service and front desk support position Duties include but are not limited to:
Performing opening and/or closing procedures
Greeting visitors and providing information
Monitoring Security cameras and alerting staff when needed
Taking cash and credit card payments from visitors to the museum
Taking cash and credit card payments from the Museum Store
Answering and disseminating phone calls and disseminating messages
Receiving mail and other shipments and assuring the correct party receives them.
Assuring repair people sign the register and proper personnel are notified
Maintaining awareness of Emergency procedures
Assisting with Facility rentals as needed
Assisting with fundraisers and other programming that requires a team effort
Alerting management of important visitors
The Museum employs one Visitor Services Assistant (10 hours per week) supports the Visitor Services Associate, working Tuesday 3:00-7:00 PM and Saturday 10:00-4:00 PM, with options for extra hours for events, under the supervision of the Director of Operations and Outreach. The wage rate for this position is $15 per hour.
All museum employees work together to achieve the mission of the Museum to foster a healthy and culturally rich community by embracing change and using the power of art to educate, inspire and heal. And its vision to be a dynamic institution that makes a positive impact on future generations in Central Louisiana.
Additional Job Description:
Competencies:
NoneSpecial Instructions:
Questions or concerns about your application should be directed to LSUA Human Resources at 318-473-6401 or hr@lsua.edu.Please attach all transcripts for proof of education.
Application Instructions:
Please attach a Resume/CV, a cover letter, 3 references and unofficial transcripts. Official transcripts will be required upon hire.
Located at the Alexandria Museum of Art
Posting Date:
May 1, 2026
Closing Date (Open Until Filled if No Date Specified):
May 6, 2026
Additional Position Information:
Background Check - An offer of employment is contingent on a satisfactory pre-employment background check.
Benefits - LSUA offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!
Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University’s partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.
Essential Position (Y/N):
LSUA is an Equal Opportunity Employer.
HCM Contact Information:
Questions or concerns can be directed to the LSU Human Resources Management Office at 318-473-6401 or emailed hr@lsua.edu
Salary : $15