What are the responsibilities and job description for the Director of Housing Business Operations position at Louisiana State University?
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Director of Housing Business Operations
Louisiana State University – Department of Residential Life
Division of Student Affairs
OVERVIEW
Louisiana State University (LSU) invites applications for the position of Director of Housing Business Operations within the Department of Residential Life, in the Division of Student Affairs. This role provides strategic and operational leadership to the financial, human resource, and administrative functions of an auxiliary enterprise with an annual budget exceeding $90 million, and residential facilities housing over 8,800 students.
The Director of Housing Business Operations serves as the chief business officer for Residential Life and is responsible for ensuring sound fiscal management, resource planning, forecasting, and business continuity for one of the largest student housing programs in the country. This position plays a pivotal role in guiding financial decision-making, supporting long-term facility planning, and maintaining alignment with the broader enterprise and Division’s mission to enhance the student experience through providing a safe, inclusive, and supportive living-learning environments.
Working collaboratively across campus with colleagues in Student Affairs, Finance & Administration, Procurement, Enrollment Management and Accounting Services, the Director oversees revenue management, accounts payable, procurement, and departmental payroll processes for more than 500 full-time, wage, and student employees. The Director also ensures that Residential Life’s business operations remain compliant with all institutional, state, and federal policies while continuously improving efficiency, transparency, and service excellence with the continual goal to be an industry leader.
The Director of Housing Business Operations serves as the chief business officer for Residential Life and is responsible for ensuring sound fiscal management, resource planning, forecasting, and business continuity for one of the largest student housing programs in the country. This position plays a pivotal role in guiding financial decision-making, supporting long-term facility planning, and maintaining alignment with the broader enterprise and Division’s mission to enhance the student experience through providing a safe, inclusive, and supportive living-learning environments.
Working collaboratively across campus with colleagues in Student Affairs, Finance & Administration, Procurement, Enrollment Management and Accounting Services, the Director oversees revenue management, accounts payable, procurement, and departmental payroll processes for more than 500 full-time, wage, and student employees. The Director also ensures that Residential Life’s business operations remain compliant with all institutional, state, and federal policies while continuously improving efficiency, transparency, and service excellence with the continual goal to be an industry leader.
GENERAL RESPONSIBILITIES FOR THIS POSITION INCLUDE
- 40% - Leadership and Administration: Ensures alignment between Residential Life business operations and the Division of Student Affairs' strategic vision. Provides leadership and support to 6 full-time staff members and 1 student/graduate assistant. Demonstrates divisional attitudes and priorities in all aspects of work. Sets parameters and expectations of delegated decision making for staff. Is accountable for delegating tasks and assigning objectives for the business office. Supervises human resources, revenue management, procurement and accounts payable sections of the business office. Ensure that all operations are working efficiently and effectively.
- 20% -Strategic Resource Oversight: Stewards resources (financial and human capital) to ensure quality, effectiveness, efficiency impact, relevance, and alignment with institutional and divisional objectives. Directs budget and planning, forecasting and resource allocation for the unit to ensure that optimal and timely use of funds is consistent with the department goals and campus regulations. Prepare business pro forma for capital projects to include renovation and new construction of facilities; coordinate with Accounting Services on debt service schedules. Works with consultants to provide up to date financial information for new construction/demolition decision making. Evaluates rental rates and makes recommendations as needed.
- 15% -Compliance: Assures that the department adheres to any and all university, local, state, and federal laws, policies, and procedures. Oversee the development and management of protocols, policies, procedures, and instruments for the effective internal management of reporting requirements. Assess internal controls for the department and makes recommendations as need
- 15% - Quality Control: Is accountable for ensuring every aspect of the business office staff outputs including human resource decisions, administrative tasks, programs/services/events/experiences, and all communication exudes a high degree of quality. Embraces and executes the marginal gains approach and seeks to improve level of all services, events, programs, and experiences in department for continuous improvement every academic year. Resolve operating problems and develop and implement administrative policies and procedures. Ensures quality in every aspect of the position including administrative functions, human resources, searches and hiring processes, and building compliance and maintenance.
- 10% - Other Duties as Assigned: Other duties as assigned by the VPSA and executive director. This includes but is not limited to: efforts that support broad division/institution efforts including at least 40 hours per year spent helping divisional initiatives such as Move-In Day, Welcome Week, Family Weekend, Career Expo, Disability Services Finals Testing, other special projects etc.
OPPORTUNITIES FOR LEADERSHIP
Update Financial Models and Business Strategies
LSU is currently building two residence halls. This project will produce 1266 new beds in the residential community in Fall 2027 costing approximately $190 million. Building financial models that project sufficient revenue while managing expenses will be essential to ensure that this next phase of development has long term stability. In consultation with the Executive Director, the Director will design multivariate financial models for the department.
Navigate Leadership Transition and Strengthen Institutional Alignment
With several interim appointments in university leadership, the next Director will have the opportunity to shape the department’s approach in alignment with new expectations and direction from LSU’s executive leadership. Ensuring Residential Life’s financial strategies and business operations are positioned to align with evolving university priorities will be a key contribution to LSU’s stability and continued growth over the next several years.
Mentor and Develop a High-Performing Business Operations Team
The Director will inherit an experienced team of staff who are ready and willing to be lead in the execution of the mission critical work within the Residential Life business office. The successful candidate will have the opportunity to leverage the talents of this team and strengthen operating procedures while building a cohesive team with attitudes and goals aligned with divisional priorities.
ATTRIBUTES FOR THE SUCCESSFUL CANDIDATE
- A steady, emotionally intelligent leader who can create and maintain collegial, harmonious working relationships across divisions, departments, and all levels of the organization.
- A strategic thinker who understands the connection between financial management, transparency, student success, and institutional priorities.
- An innovative and forward-looking professional who seeks new approaches and technologies to improve operational efficiency and service delivery.
- Decisive and accountable while demonstrating sound judgment, takes responsibility for outcomes, and ensures follow-through.
- Is resilient and adaptive maintaining professionalism and focus in a dynamic environment with evolving institutional priorities.
- Committed to team development and invests in staff mentorship, professional growth, and continuous learning.
MINIMUM QUALIFICATIONS
- Bachelor’s degree in Accounting, Business Administration, Finance, or a related field.
- At least seven (7) years of progressively responsible experience in accounting, business management, or related field.
- Demonstrated experience with complex budget management, financial forecasting, and revenue operations.
- LSU values skills, experience, and expertise. Candidates who have relevant experience in key job responsibilities are encouraged to apply— a degree is not required as long as the candidate meets the required years of experience specified in the job description.
PREFERRED QUALIFICATIONS
- Master’s degree in business administration, Finance, Accounting, or a related field.
- Supervisory experience leading professional business or financial operations teams.
- At least seven (7) years of progressively responsible experience in accounting or business management, preferably in a higher education or public-sector environment.
- Experience with auxiliary or housing operations in a large public university. Understanding of debt service, revenue forecasting, and cost analysis in a multi-unit residential environment.
SPECIAL REQUIREMENTS/EXPECTATIONS:
- In accordance with University PS-18, this position is considered essential and may be required to report or stay on camps in the event of emergency or closure.
- This position involves financial matters, including handling university funds, and requires a credit check in accordance with FASOP HR-04.
Additional Job Description:
Special Instructions:
A copy of your transcript(s) may be attached to your application (if available). However, original transcripts are required prior to hire.Please provide resume, cover letter, and three professional references including name, title, phone number and e-mail address.
Please attach ALL required documents under the "Resume/CV" section of your application. For questions or concerns regarding the status of your application or salary ranges, please contact Peter Trentacoste, pjt@lsu.edu
Posting Date:
Closing Date (Open Until Filled if No Date Specified):
Additional Position Information:
Background Check - An offer of employment is contingent on a satisfactory pre-employment background check.
Benefits - LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!
Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University’s partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.
Essential Position (Y/N):
LSU is an Equal Opportunity Employer.
All candidates must have valid U.S. work authorization at the time of hire and maintain that valid work authorization throughout employment. Changes in laws, regulations, or government policies may impact the university’s ability to employ individuals in certain positions.
HCM Contact Information:
For questions or concerns related to updating your application with attachments (e.g., resumes, RS:17 documents), date of birth, or reactivating applications, please contact the LSU Human Resources Management Office at 225-578-8200 or email
HR@lsu.edu
. For questions or concerns regarding the status of your application or salary ranges, please contact the department using the information provided in the Special Instructions section of this job posting.Salary : $90