What are the responsibilities and job description for the Transit Program Manager position at Loudoun County Government?
Key Responsibilities:
• Contract & Operations Management – Oversee Loudoun County’s transit service contracts by monitoring the performance of Commuter Bus, Local Fixed-Route, Microtransit, and Paratransit services.
• Leadership & Team Development – Lead a dedicated team of county and contracted staff, providing mentorship and strategic direction.
• Performance & Data Analysis – Collaborate with the Transit Operations Administrator to utilize Key Performance Indicators (KPIs) in improving operational efficiency and enhancing customer satisfaction.
• Budget & Grants – Monitor expenses to keep transit operations within budget and oversee all transit reporting.
• Regulatory Compliance & Safety – Ensure contractor adherence to local, state, and federal regulations while fostering a strong safety culture.
• Community Engagement – Address service concerns and resolve disputes in a professional and friendly manner.
The successful candidate will ensure that all contractual agreements support the organization’s goals of delivering safe, reliable, and accessible transportation services to the community.
This position plays a critical role in contract development, vendor management, and program oversight, requiring strong organizational and communication skills.
What We Offer:
• Competitive hiring salary commensurate with experience.
• Comprehensive benefits package including health, dental, vision, and retirement plans.
• Opportunities for professional development and advancement.
• A collaborative and mission-driven work environment.
• This position is eligible for partial telework in accordance with County and Department policies.
Salary : $89,450 - $156,537