What are the responsibilities and job description for the Housekeeping Manager position at Lotus Hospitality Management?
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Vision insurance
Job Description Overview
As a Housekeeping Manager in the Hospitality industry, your primary responsibility is to ensure that guest rooms and public areas are always clean, comfortable, and ready for use. This position includes managing a team of housekeepers and ensuring they have the necessary tools and training to perform their duties efficiently. You will be responsible for monitoring inventory levels of cleaning supplies and equipment, creating work schedules, and developing the necessary policies and procedures to maintain a high level of cleanliness throughout the hotel.
Job Duties and Responsibilities
- Manage the housekeeping staff and ensure that each member of the team performs their job duties efficiently and effectively.
- Plan and schedule the daily tasks of the housekeeping department, including cleaning guest rooms and public spaces, as well as supplying amenities to guests.
- Maintain inventory levels of supplies and linens, and order new stock as necessary.
- Inspect rooms and public areas to ensure they meet the hotel's cleanliness standards.
- Respond to guest requests and complaints related to housekeeping services and take necessary action to resolve the issue.
- Train new housekeeping staff and provide ongoing training and development opportunities for current employees.
- Manage the department budget and monitor expenses to ensure the department stays within financial limits.
- Develop and implement policies and procedures related to housekeeping services, including safety and security protocols.
- Coordinate with other departments, such as front desk and maintenance, to ensure smooth operations and guest satisfaction.
- Ensure compliance with all federal, state, and local regulations, as well as hotel brand standards.
