What are the responsibilities and job description for the TRANSIT SECURITY OFFICER II position at Los Angeles Metro?

Salary : $25.38 - $36.95 Hourly

Location : Los Angeles, CA

Job Type : Regular Employee

Job Number : 2400438

Cabinet : CHIEF SAFETY OFFICE

Cost Center : 2610 - SYSTEM SECURITY & LAW ENFORCEMENT

Opening Date : 02 / 21 / 2025

Closing Date : Continuous

FLSA : Non-Exempt

Bargaining Unit : TEAMSTERS

Metro's mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County.

Description

Under moderate supervision, monitors transit areas, conducts fare inspections, and provides customer service to ensure the safety of Metro patrons and employees, as well as protecting Metro infrastructure. This is an armed non-sworn classification.

Examples of Duties

Provides customer service to Metro patrons
Protects Metro patrons, employees, infrastructure, revenues and other assets
Patrols, monitors, and safeguards Metro infrastructure at regularly scheduled intervals
Ensures adherence to Metro's Customer Code of Conduct
Ensures safety of Metro employees
Works with local law enforcement and other government agencies
Assists law enforcement and effect an arrest as needed
Observes and reports on security and safety problems or incidents
Escorts vault truck drivers during Revenue pick-up from various Metro locations and divisions
Monitors the handling of Metro revenue at Cash Counting Facility and Metro Ticket Offices
Writes reports regarding incidents of suspicious activity and vandalism occurring on Metro property
Keeps written log of daily activities
May perform security operations duties as necessary in the Security Operations Center (SOC)
Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out

May be required to perform other related job duties

Minimum Qualifications

A combination of education and / or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes :

Education

High School Diploma or G.E.D. Certificate

Experience

None Required : One year of relevant security or law enforcement experience preferred

Certifications / Licenses / Special Requirements

Minimum of 21 years of age

Valid California Class C Driver License

Must be able to obtain a California Guard Card issued by the Department of Consumer Affairs within six months of hire

Must be able to obtain a Bureau of Security and Investigative Services (BSIS) Baton Permit within six months of hire date

Must be able to obtain a valid Firearm Permit issued by the Department of Consumer Affairs within six months of hire.

Must qualify with and carry a firearm while on duty

Must pass enhanced background investigation, psychological evaluation, and medical examination. Internal promotions from TSO I only need to pass an updated background investigation

Elements of this position require access to sensitive security information (SSI)

Uncorrected vision : no more than 20 / 70 in both eyes

Must have normal color vision

Must comply with all California Occupational Safety and Health Administration (Cal / OSHA) regulations and utilize approved safety equipment and personal protective gear including, but not limited to, respirators, eye and hearing protective devices (HPD), if and when required

Positions in this classification are considered safety sensitive and subject to drug and alcohol testing, including random testing, under Federal Transit Administration (FTA)

Essential Knowledge

Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)

Self-defense techniques

Basic recordkeeping

De-escalation techniques

Safety precautions and procedures

Laws of arrest, search seizure and use of force

Dispatching protocols

Vehicle operations and safety policies and practices

Metro transit system

Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)

Exercising sound judgment in handling unruly patrons and emergency situations, repelling physical attack, and restraining unlawful intruders

Observing and reporting

Communicating effectively with others

Ability to (defined as a present competence to perform an observable behavior or produce an observable result)

Interface with the public in a professional manner

Operate a handheld telecommunication device

Understand and follow oral and written instructions and procedures

Write accurate reports of incidents

Handle firearms in a safe and proper manner

Maintain basic records

Utilize applicable business and security software applications

Read, write, speak, and understand English

Respond quickly to emergency situations

Assist during evacuation procedures

Move objects up to 130 lbs. for 10 yards

Special Conditions

The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.

Working Conditions

Close exposure to computer monitors and video screen

High dust, dirt, and / or grease environment

High noise environment

Work with regular exposure to odors or fumes

Use protective devices and personal protective gear

Work on elevated surfaces or below ground level at different locations

Work in awkward or confining / enclosed spaces at different locations

Work in darkness or with poor lighting

Exposure to moving machinery and / or vehicles

Exposure to radiant or electrical energy (e.g., ionizing radiation, overhead catenary or contact rail power distribution, etc.)

Exposure to outdoor weather including extreme heat, cold, dampness and / or humidity

Exposure to bodily fluids and waste

Exposure to explosives and / or highly flammable materials

Exposure to infectious material / diseases

Exposure to physical and verbal abuse by clients / customers and / or general public

Exposure to hostile and armed criminal suspects

Work after designated regular hours in case of special assignments or emergencies

Work irregular hours, split shifts, weekends, holidays, or 24-hour-a-day on-call assignments

Physical Effort Required

Operate and communicate with a telephone or other telecommunications devices and communicate through the medium

Standing

Walking (distance 5' to 100')

Heavy lifting or carrying 51lbs. or more with assistance

Climbing (e.g., ladders, scaffolds, stairs, poles, into vehicles, trains, platforms, etc.)

Good distance vision and / or depth perception to judge distances

Color recognition (e.g., distinguishing wires, resistors, containers, light signals, etc.)

Metro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with hiring practices.

Selection Procedure

Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.

Application Procedure

To apply, visit Metro's website at www.metro.net and complete an online Employment Application.

Computers are available to complete online Employment Applications at the following Metro location :

METRO Headquarters, Employment Office

One Gateway Plaza

Los Angeles, CA 90012

Telephone : (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.

All completed online Employment Applications must be received by 5 : 00 p.m. on the closing date. Late applications will not be considered.

Open to the public and all Metro employees

This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.

PTSC BENEFITS

We offer a range of high-quality medical, dental and vision plan options as well as health care spending accounts for you and your family. Metro will cover a significant portion of your health care premiums.

Medical / Dental / Vision Plan - Employee has the choice of 3 separate medical plans and 3 dental plans. A separate vision plan is included in each medical plan.

Group Life Insurance - PTSC pays for an amount equal to your annual salary, rounded up to the nearest $1,000. Minimum amount of life insurance is $30,000.

Accidental Death & Dismemberment Insurance - PTSC provides $50,000 coverage for each employee. Additional voluntary coverage in amounts up to $500,000 is available at favorable premium rates.

Long-Term Disability Insurance - 100% employer paid. Provides employees with a minimum income of 60% of earnings after six months of disability. Buy up or buy down options available.

Holidays - 12 days a year : New Year's Day, Martin Luther King, Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Veterans' Day, Cesar E Chavez, Juneteenth,Thanksgiving Day, Day After Thanksgiving, and Christmas Day.

Time off with Pay (TOWP) - Compensates employees who are on approved absence from work for reasons such as illness, injury, medical and dental appointments, personal business, vacation, or observance of (a) religious holiday.

Years of Service Annual Accrual

Hire date - 5 years 20 days

Beginning of 6th - 10th year 25 days

Beginning of 11th - 15th year 30 days

Beginning of 16th years 35 days

Pension Plan - PTSC retirement plan is the Public Employees' Retirement System (PERS). Vesting is five (5) years. Minimum retirement age is 52, based on the 2% at 62 formula.

Other Benefits : Transportation passes for employees and / or eligible dependents; Medicare; Tuition reimbursement; credit union membership; SDI; Deferred Compensation Plan; 401(K) Thrift plan; EAP; Medical and Dependent Care Flexible Spending Accounts; Flexible work schedules; and Jury Duty Pay.

Please acknowledge that the following responses will be used to supplement and expand on the Work Experience section of your application. It is important to provide detailed answers and do not refer to or rely on a resume or other documentation as we will not review resumes to determine qualifications. The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be as accurate as possible. By completing this supplemental questionnaire you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal.

Yes, I agree and understand my resume will not be reviewed

Are you a current Metro Teamsters employee?

Do you possess a High School Diploma, Certificate of California High School Proficiency Exam (CHSPE), GED or equivalent?

Do you have or are you able to obtain a California Class C driver license prior to beginning employment with Metro?

Please select the number of years of relevant experience you have in security or law enforcement.

No relevant experience

less than 1 year

1 year or more, but fewer than 3 years

3 years or more, but fewer than 5

5 years or more

Are you at least 21 years of age?

Required Question

Salary : $50,000

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