TRANSIT SECURITY LIEUTENANT

Metro’s mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County.

Description

Manages the daily operations and administrative function of an assigned Transit Security unit (w ithin the System Security and Law Enforcement Department) involved in the protection of Metro employees, patrons, property, equipment, assets, and facilities, and to ensure that Metro provides safety and excellent customer service. The Transit Security Lieutenant is an exempt classification and may be required to work additional assignments as determined by management. When working additional assignments, employees will receive premium overtime pay as stipulated by the collective bargaining agreement. This position is exempt; however, it is coded as "non-exempt" for Payroll purposes only.

Examples of Duties

• Supervises assigned security personnel who are involved in establishing, promoting, and maintaining Metro's security and property protection programs
• Develops goals, priorities, schedules, procedures, and programs; projects staffing requirements
• Performs complex technical and administrative assignments in support of security function
• Identifies training needs of employees; develops and implements training and testing programs
• Represents the department and Metro in meetings within and outside the agency
• Participates in planning, implementing, and coordinating interdepartmental, intradepartmental, and interagency security efforts
• Conducts investigations and disciplinary or grievance hearings, and recommends solutions
• Administers, evaluates, and recommends changes to policies and procedures regarding security operations
• Consults with and advises Metro staff and representatives of other agencies regarding Metro's security-related activities and issues
• Prepares various reports concerning departmental activities, including problem calls received and remedial actions taken to resolve issues
• Prepares or directs the preparation of security manuals outlining and establishing measures and procedures in securing Metro staff, passengers, and properties
• Prepares Operations Plans to conduct special security deployments
• Coordinates security activities with law enforcement units and other security units
• Oversees the work of contracted security personnel assigned to Metro owned facilities and operations, and ensures adherence to contract agreements
• May engage in field supervision over Security Officers
  
  

Minimum Qualifications

May be required to perform other related job duties

Required

A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:

Education

• Bachelor's Degree in Public Administration, Administration of Justice, Management, or a related field
  
  

Experience

• Three years of relevant experience in law enforcement, or industrial or military security with at least one year of relevant management/supervisory experience
  
  

Certifications/Licenses/Special Requirements

• Valid California Class C Driver License
• Must have a valid California Firearm permit issued by the Department of Consumer Affairs
• Must have a valid California Guard Card issued by the Department of Consumer Affairs
• Requires good physical condition with complete mobility and sensory abilities
• Must successfully pass a Department of Security background investigation and psychological evaluation
• Must qualify with and carry firearm while on duty
• May be required to travel to various locations
• May be required to work irregular hours
• Must have normal color vision
• May be exposed to weather and physical hazards
• Positions in this job classification are considered safety-sensitive and subject to drug and alcohol testing, including random testing, under Federal Transit Administration (FTA) regulations
  
  

Essential Knowledge

Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)

• Theories, principles, administration, and practices of industrial security or law enforcement
• Applicable local, state, and federal laws, rules, and regulations governing security of government facilities and properties, and criminal behavior
• Firearm safety
• Theories, principles, and practices of management
• Applicable business software applications
  
  

Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)

• Planning, organizing, and monitoring the work of security personnel
• Analyzing situations, identifying problems, recommending solutions, and taking immediate action as necessary
• Communicating effectively orally and in writing
• Interacting professionally with various levels of Metro employees and outside representatives
• Thinking critically and making sound decisions
• Supervising and training subordinates
  
  

Ability to (defined as a present competence to perform an observable behavior or produce an observable result)

• Meet strict deadlines
• Act calmly during stressful situations
• Follow clear instructions
• Plan and manage projects from inception to culmination
• Prepare reports and correspondence
• Develop Operations Plans to guide special security deployments
• Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements
• Read, write, speak, and understand English
  
  

Special Conditions

• This job specification is not to be construed as an exhaustive list of duties, responsibilities, or requirements
• The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job
• Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions
• Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out
  
  

Working Conditions

• Typical office situation
• Close exposure to computer monitors and video screen
  
  

Physical Effort Required

• Sitting at a desk or table
• Operate a telephone or other telecommunications device and communicate through the medium
• Type and use a keyboard and mouse to perform necessary computer-based functions
• Communicating through speech in the English language required (AW)
  
  

Metro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro’s Equal Employment Opportunity Program . Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with Fair Chance hiring practices.

Selection Procedure

Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.

Application Procedure

To apply, visit Metro's website at www.metro.net and complete an online Employment Application.

Computers are available to complete online Employment Applications at the following Metro locations:

METRO Headquarters, Employment Office

One Gateway Plaza

Los Angeles, CA 90012

Open: Monday through Friday, 8am-4pm

(Closed Sat & Sun)

Metro Talent Hub

8501 S. Evermont Place

Los Angeles, CA 90044

Open: Monday through Friday, 9am-5pm

(Closed Sat & Sun)

East Los Angeles Customer Center

4501 B Whittier Blvd

Los Angeles, CA 90022

Open: Tuesday through Saturday, 10am to 6pm

(Closed Sun & Mon)

Wilshire/Vermont Customer Center

3183 Wilshire Blvd, Ste 174

Los Angeles, CA 90010

Open: Monday through Friday, 10am-6pm

(Closed Sat & Sun)

Rosa Parks Customer Center

Willowbrook/Rosa Parks Station

11720 Wilmington Ave

Los Angeles, CA 90059

Open: Monday through Friday, 6am to 6:30pm

(Closed Sat & Sun)

Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.

All completed online Employment Applications must be received by 5:00 p.m. on the closing date. Late applications will not be considered.

• Open to the public and all Metro employees
  
  

This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.