What are the responsibilities and job description for the MENTAL HEALTH PROGRAM MANAGER I/EMERGENCY APPOINTMENTS HOMELESSNESS position at Los Angeles County Department of Human Resources?
EXAM NUMBER:
FILING DATES:
This examination will remain open until the needs of the service are met and is subject to close without prior notice.
The LA County Board of Supervisors recently declared a local state of emergency for homelessness (Download PDF reader), and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you.
The Department of Mental Health is seeking qualified candidates to fill emergency Mental Health Program Manager I vacancies related to the homelessness crisis.
Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment.
Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%.
Those who successfully pass the assessment will be considered for permanent appointment to Mental Health Program Manager I.
Essential Job Functions
- Performs the full range of administrative supervision to plan, assign, oversee, and evaluate the work of subordinate staff and provides technical guidance and support to staff within the scope of practice.
- Participates in the development, negotiation, implementation, and management of the budget for the program support service operations, clinic, or programs overseen; ensures that budget and contract allocations reflect program priorities; and takes corrective action where necessary.
- Formulates policies and procedures concerning administration, ensuring compliance with Federal and State Medicare and Medicaid regulations for reimbursement claiming and maximum recovery costs for directly billable services.
- Develops and monitors revenue-generation procedures and objectives for programs managed, including achievement of revenue goals.
- Develops and implements reporting procedures to ensure that program services utilization and revenue data are reported accurately and in a timely manner.
- Coordinates the delivery of staff training necessary to maintain mandated levels of services.
- Monitors service delivery to ensure that services conform to acceptable standards of care and establishes and modifies program monitoring and review methods as necessary.
- Oversees audits and the implementation of audit recommendations for programs managed.
- Represents managed programs in meetings with representatives of other County departments, State and Federal agencies, and other public and private entities.
- In conjunction with the Patients' Rights Division, investigates complaints from patients and others about programs and services under managerial oversight.
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Works in a collaborative and timely manner with departmental human resources representatives in matters such as employee investigations and performance, requesting new positions, and reorganizing and relocating staff.
- Initiates and approves requisitions for supplies and personnel required to operate programs administered.
- Assists in the negotiation, implementation, and evaluation of departmental program contracts within the jurisdictions served by the programs, as needed.
Requirements
TRAINING AND EXPERIENCE:
Option II: A valid, current license to practice as a psychologist issued by the appropriate State of California licensing agency - AND - One year of licensed experience supervising a multi-disciplinary mental health team.
Option III: A valid, current license to practice as a registered nurse issued by the appropriate State of California licensing agency - AND - Three years of licensed nursing experience supervising a multi-disciplinary mental health team. A Master's Degree in Nursing Administration, Psychology, or a related field from an accredited college or university will be accepted for one year of the required experience.
Option IV: A bachelor’s degree in Psychology, Social Work, Sociology, Public Health, Nursing, Health Administration, Human Services, Business Administration, Public Administration, or a closely-related field from an accredited college or university – AND – Four years of bona-fide supervisory experience providing administrative and technical direction at the level of Health Program Analyst III.
A Master's degree in Psychology, Social Work, Sociology, Public Health, Nursing, Health Administration, Human Services, Business Administration, Public Administration, or a closely-related field from an accredited college or university will be accepted for one year of the required experience, only applies to option III and option IV.
SPECIAL REQUIREMENT INFORMATION:
- A multi-disciplinary mental health team is defined as a group of mental health care providers that may consist of psychiatrists, psychologists, psychiatric nurses, psychiatric social workers, marriage and family therapists, medical doctors, clinical case managers, and/or other mental health care professionals that work together to assess the mental health care needs of the client and develop a treatment plan tailored to the client's identified needs.
Bona-fide supervisory experience includes responsibility for planning, assigning and reviewing the work of staff, evaluating employee performance, participating in interviewing and selecting new staff, and performance management.
LICENSE:
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
PHYSICAL CLASS:
Physical Class II – Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.
ACCREDITATION:
Foreign degrees must be evaluated for equivalency to United States accredited institutions standards by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE). See Employment Information under Accreditation Information.
Note: In order to receive credit for any college or university course, or any type of college or university degree, or any certificates, such as Bachelor's or higher, you must include a legible copy of the official diploma or official transcripts from the accredited institution which shows the area of specialization with your application at the time of filing or within seven (7) calendar days of filing.
Official Transcript is defined as a transcript that bears the college seal and states "official and/or copy" issued by the school's Registrar Office. A printout of the transcript from the school's website is NOT considered official and; therefore, will NOT be accepted and may result in your application being incomplete or rejected.
Additional Information
Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment.
APPLICATION AND FILING INFORMATION
Applications must be submitted online only and will be reviewed for interview consideration on an ongoing basis. If you have not been contacted within 60 days and the recruitment remains open or reopens for filing, we encourage you to submit a new application. This will allow you to reaffirm your interest and update any relevant information.
Applications must be filed online by clicking on the green "Apply" button located on the top right corner of the screen.
Applicants must complete and submit their online applications and upload required documents (e.g. Official Transcripts, Resume, etc.) as attachment(s) during application submission, or send by email to exams@dmh.lacounty.gov within 7 calendar days from date of application submission. Indicate the Exam Title on the subject line when sending required documents by email.
Fill out your application completely. The acceptance of your application will depend on whether you have clearly shown that you meet the Minimum Requirements. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, provide the name and address of your employer, your job title, beginning and ending dates, and description of work performed. If your application is incomplete, it will be rejected.
Many important notifications will be sent electronically to the email address provided on the application, so it is important that you provide a valid email address. Please add isan@dmh.lacounty.gov as well as noreply@governmentjobs.com and info@governmentjob.com to your email address and list of approved senders to prevent email notification from being filtered as span/junk/clutter mail.
You have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices.
Plan to submit your online application well in advance before the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on govermentjobs.com/careers/lacounty.gov
IMPORTANT NOTES:
- Applications may be rejected at any stage of the examination and selection process.
- FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT.
- Utilizing VERBIAGE from the Class Specification, Minimum Requirements, and/or Special Requirement Information serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. In doing so, your application will be REJECTED as INCOMPLETE.
SOCIAL SECURITY NUMBER LANGUAGE
Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.
COMPUTER AND INTERNET ACCESS AT LIBRARIES
For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.
FAIR CHANCE EMPLOYER
The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.
NO SHARING USER ID AND PASSWORD
All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record.
ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI)
The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.
DEPARTMENT CONTACT:
HR Examinations Unit: (213) 972-7034
HR Examinations Unit Email: exams@dmh.lacounty.gov
Analyst Contact Phone: Irene San, (323) 705-4074
Analyst Contact Email: isan@dmh.lacounty.gov
ADA COORDINATOR PHONE: (323) 705-4074
TELETYPE PHONE: (800) 735-2922
CALIFORNIA RELAY SERVICES PHONES: (800) 735-2922
COUNTY OF LOS ANGELES
Employment Information
Any language contained in the job posting supersedes any language contained below.
This document is intended to provide general information about the recruitment process of the County of Los Angeles. Applicants with questions about a specific job posting should contact the exam analyst listed on the posting.
Equal Employment Opportunity/Non-Discrimination Statement:
The County of Los Angeles is an Equal Employment Opportunity Employer and is committed to non-discrimination in the County workforce, regardless of age (40 and over); ancestry; color; ethnicity; religious creed; protected family or medical leave status; disability; marital status; medical condition; genetic information; military and veteran status; national origin; race ; sex; gender; sexual orientation; or any other characteristic protected by State or federal law. For more information, please visit: https://employee.hr.lacounty.gov/eeo-programs/.
Testing Accommodations for Applicants:
The County of Los Angeles complies with all federal and state disability laws and makes reasonable accommodations for qualified applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application process, please contact the testing accommodation coordinator listed on the job posting. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. For more information on accommodations, please visit: https://hr.lacounty.gov/accessibility/.
Fair Chance:
The County of Los Angeles is a Fair Chance employer. Except as otherwise permissible under applicable laws, you will not be asked to provide information about conviction history unless you receive a conditional offer of employment. The County will make an individualized assessment of whether your conviction history has a direct and adverse relationship with the specific duties of the job, and will also consider potential mitigating factors, which may include, but is not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Qualified applicants with arrest or conviction records will be considered for employment in accordance with County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).
Employment Eligibility:
Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States.
Career PathFinder:
Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application at http://career-pathfinder.hr.lacounty.gov.
Revised January 2025
