What are the responsibilities and job description for the Chargers LUX Gameday Associate position at Los Angeles Chargers?
Chargers LUX, a premium experiences division of the Los Angeles Chargers, delivers access, exclusivity, and elevated service to VIP customers on game day and throughout the entire year. The Los Angeles Chargers are seeking qualified Game Day Concierge members to provide exemplary customer service and support to Chargers LUX Members and suite guests. Game Day Concierge will report to the Director of Suites & Premium Experiences. Training will take place at SoFi Stadium in Inglewood, CA, late July, 2026. All home games will take place at SoFi Stadium in Inglewood, CA from August 2026 through January 2027. Additional playoff games may be required based on season performance. Other Chargers events may be requested but not required.
Responsibilities
| Thursday, Aug. 20 | vs. 49ERS* | 7:00 PM | SoFi Stadium
| Thursday, Aug. 27 | vs. RAMS* | 7:00 PM | SoFi Stadium
| Sunday, Sep. 13 | vs. CARDINALS | 1:25 PM | SoFi Stadium
| Sunday, Sep. 20 | vs. RAIDERS | 1:05 PM | SoFi Stadium
| Sunday, Oct. 11 | vs. BRONCOS | 1:05 PM | SoFi Stadium
| Sunday, Nov. 8 | vs. TEXANS | 1:05 PM | SoFi Stadium
| Sunday, Nov. 22 | vs. JETS | 1:05 PM | SoFi Stadium
| Sunday, Nov. 29 | vs. PATRIOTS | 5:20 PM | SoFi Stadium
| Thursday, Dec. 17 | vs. 49ERS | 5:15 PM | SoFi Stadium
| TBD | vs. CHIEFS | TBD | SoFi Stadium
Date & Time Training TBD SoFi Stadium
January 2027 Playoffs TBD SoFi Stadium
The Los Angeles Chargers are committed to building a diverse, equitable and inclusive work environment that reflects our incredibly diverse fan base. We provide an environment of mutual respect where equal employment opportunities are available to all employees and applicants without regard to ancestry, race, color, religion, sex, gender, gender identity, gender expression, national origin, age, disability, medical condition, marital status, military or veteran status, genetic information, sexual orientation, or other status protected by applicable federal, state, or local law. We believe diversity and inclusion among our employees is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Responsibilities
- Act as a liaison between LUX members and Chargers staff during Los Angeles Chargers home games
- Assist with pre-game responsibilities including suite checks, catering, and general activations
- Escort guests through Premium Areas when needed (SoFi/Pechanga/Chairman’s Club, etc.)
- Maintain a working knowledge of LUX benefits, stadium wayfinding, and venue operations
- Communicate with guests in a friendly and professional manner
- Must be willing and able to work weekends, evenings and game days as required
- Assist with various duties as assigned by management
- Minimum of 2 years customer service experience and desire to work in the sports industry
- Excellent verbal communication and written skills
- Positive attitude and strong work ethic
- Independent problem solver
- Ability to work well within a team environment
- Able to stand for the entire work shift and work in differing weather conditions
| Thursday, Aug. 20 | vs. 49ERS* | 7:00 PM | SoFi Stadium
| Thursday, Aug. 27 | vs. RAMS* | 7:00 PM | SoFi Stadium
| Sunday, Sep. 13 | vs. CARDINALS | 1:25 PM | SoFi Stadium
| Sunday, Sep. 20 | vs. RAIDERS | 1:05 PM | SoFi Stadium
| Sunday, Oct. 11 | vs. BRONCOS | 1:05 PM | SoFi Stadium
| Sunday, Nov. 8 | vs. TEXANS | 1:05 PM | SoFi Stadium
| Sunday, Nov. 22 | vs. JETS | 1:05 PM | SoFi Stadium
| Sunday, Nov. 29 | vs. PATRIOTS | 5:20 PM | SoFi Stadium
| Thursday, Dec. 17 | vs. 49ERS | 5:15 PM | SoFi Stadium
| TBD | vs. CHIEFS | TBD | SoFi Stadium
- Preseason game
- You must be able to work a minimum of 9 of the 10 home games*
Date & Time Training TBD SoFi Stadium
January 2027 Playoffs TBD SoFi Stadium
The Los Angeles Chargers are committed to building a diverse, equitable and inclusive work environment that reflects our incredibly diverse fan base. We provide an environment of mutual respect where equal employment opportunities are available to all employees and applicants without regard to ancestry, race, color, religion, sex, gender, gender identity, gender expression, national origin, age, disability, medical condition, marital status, military or veteran status, genetic information, sexual orientation, or other status protected by applicable federal, state, or local law. We believe diversity and inclusion among our employees is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.