What are the responsibilities and job description for the Clinical Equipment & Surgical Support Specialist position at Los Angeles Center for Ear, Nose, Throat and Allergy?
Description
Job Summary:
The Clinical Equipment & Surgical Support Specialist is responsible for supporting the management, maintenance, and operational readiness of all clinical equipment across all locations.
This role serves as the execution partner to the In-Office Procedures & Surgical Technology Manager, ensuring that equipment is properly tracked, maintained, and fully functional at all times, while also supporting in-office procedures and new clinic launches.
This is a multi-location, field-based role requiring strong organization, accountability, and attention to detail.
Job Duties And Responsibilities
Qualifications and Experience:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are reflective of the knowledge, skill, and/or ability required.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Individual will be required to:
Job Summary:
The Clinical Equipment & Surgical Support Specialist is responsible for supporting the management, maintenance, and operational readiness of all clinical equipment across all locations.
This role serves as the execution partner to the In-Office Procedures & Surgical Technology Manager, ensuring that equipment is properly tracked, maintained, and fully functional at all times, while also supporting in-office procedures and new clinic launches.
This is a multi-location, field-based role requiring strong organization, accountability, and attention to detail.
Job Duties And Responsibilities
- Equipment Inventory & Warranty Management
- Maintain a centralized, up-to-date inventory of all clinical equipment across all locations, including:
- Equipment type and location
- Purchase date
- Warranty expiration
- Last maintenance date
- Track all equipment sent for repair:
- Date sent
- Tracking number
- Vendor
- Estimated return date
- Proactively monitor:
- Upcoming warranty expirations
- Equipment performance trends
- Replacement timelines
- Preventative Maintenance Program
- Coordinate and execute annual and bi-annual maintenance schedules across all locations
- Schedule and attend maintenance visits with vendors and reps
- Ensure all equipment is serviced consistently and documented
- Maintain detailed maintenance logs for every piece of equipment
- Clinical Equipment Oversight
- Microscopes, scopes, otoscopes
- Audiology, VNG, and CT equipment
- Towers
- Autoclaves
- Exam chairs and physician swivel chairs
- Routine inspections and performance checks
- Identifying and escalating issues early
- Coordinating repairs and replacements
- Ensuring all clinical rooms are fully functional and properly equipped
- Procedure Support
- Assist with setup and breakdown of equipment for in-office procedures
- Ensure all required equipment is available, functional, and properly configured
- Troubleshoot equipment issues in real-time as needed
- Help standardize procedure room setup across all locations
- New Location Support
- Partner with manager during new clinic openings
- Ensure all clinical equipment is:
- Delivered, installed, and operational
- Properly set up in each room
- Fully functional prior to patient care
- Identify and help resolve any missing or incomplete equipment items
- Standardization Across Locations
- Ensure consistency in equipment setup and functionality across all clinics
- Identify gaps or inconsistencies between locations
- Support implementation of standardized equipment protocols
- Documentation & Accountability
- Maintain all records in a centralized, accessible system
- Ensure accuracy and completeness of:
- Equipment inventory
- Maintenance logs
- Repair tracking
- All activity must be documented
Qualifications and Experience:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are reflective of the knowledge, skill, and/or ability required.
- Surgical Technician background OR equivalent hands-on clinical equipment experience
- Strong organizational and tracking skills
- Ability to manage multiple locations and priorities
- Detail-oriented with strong follow-through
- Comfortable working independently in a field-based role
- Strong communication and coordination skills
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Individual will be required to:
- Stand for long periods at a time.
- Use hands and fingers in repetitive motions, daily.
- Ability to lift, push, pull up to 20 lbs. periodically.
- Regular travel across all clinic locations
- On-site presence required for:
- Maintenance visits
- Equipment audits
- New clinic openings
- High-priority issues
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.