What are the responsibilities and job description for the Showroom Coordinator position at Los Altos Builders?
Overview
The Showroom Coordinator is the welcoming face and operational anchor of Artistic Kitchen. This role blends hospitality, organization, and design-adjacent coordination to create a seamless and elevated client experience from first impression through project completion.
Working closely with the design and sales team, the coordinator ensures the showroom runs smoothly, supports day-to-day operations, and contributes to the overall presentation and success of the business.
This is a long-term, in-person role for someone who takes pride in being highly organized, client-facing, and an essential part of a high-performing team environment.
Hours
Schedule: Monday–Friday, 8:30 AM–5:00 PM (in person)
Occasional: One Saturday per month for showroom coverage or special events
Key Responsibilities
Client Experience & Showroom Operations
- Greet visitors and provide a warm, polished introduction to the showroom and product lines
- Serve as the primary point of contact for phone, email, and in-person inquiries
- Schedule and confirm appointments; manage the shared calendar and CRM entries
- Maintain a high level of hospitality during client visits (refreshments, readiness, flow of appointments)
- Ensure the showroom is consistently clean, organized, and visually aligned with brand standards
- Open and close the showroom according to company procedures
Administrative & Sales Support
- Prepare and maintain client files, proposals, and supporting documentation
- Assist with lead tracking, CRM updates, and reporting
- Coordinate sample requests, vendor communications, and product information updates
- Assemble client-facing materials such as proposals, welcome packets, and presentations
- Maintain inventory of printed materials and branded collateral
Marketing & Creative Support
- Assist in creating client-facing materials using Canva, InDesign, or similar tools
- Support showroom staging and preparation for photoshoots
- Coordinate with photographers and marketing partners on project documentation
- Contribute to website, email, and social media content efforts
- Manage and engage with the company’s local social media presence
- Assist in planning and hosting showroom events and trade gatherings
Product & Vendor Coordination
- Participate in ongoing product knowledge training
- Maintain showroom displays and sample libraries
- Coordinate with vendors for updates, replacements, and new materials
- Support evaluation and introduction of new product lines
Qualifications
- Exceptional interpersonal and communication skills with a polished, professional demeanor
- Highly organized and detail-oriented, with the ability to manage multiple priorities independently
- Strong sense of professionalism, presentation, and client-facing etiquette
- Proficiency in Microsoft Office, Google Suite, CRM systems, and design tools such as Canva or Adobe InDesign
- Familiarity with social media platforms and basic content creation best practices
- Background or demonstrated interest in interior design, kitchen design, or luxury home products preferred
- Mandarin language skills are a plus, particularly for supporting a diverse Bay Area clientele
- Enjoys being a central point of coordination and supporting a team in a fast-paced, detail-driven environment
- Availability to work one Saturday per month for showroom coverage or events
Benefits & Perks
- Competitive compensation based on experience
- Paid time off and holidays
- Medical insurance
- 401k match
- Professional, design-focused work environment
- Ongoing product knowledge and industry exposure
- Opportunity to work closely with a high-end residential design team and trade professionals
Work Environment
Artistic Kitchen is a design-focused showroom serving discerning homeowners, designers, and builders. The environment is collaborative, detail-driven, and client-centered, with a strong emphasis on professionalism, organization, and presentation.
This role is ideal for someone who enjoys creating structure, supporting a team, and delivering a high level of client experience in a refined, design-oriented setting.
This role is ideal for someone who enjoys creating structure, supporting a team, and delivering a high level of client experience in a refined, design-oriented setting.