What are the responsibilities and job description for the Project Coordinator position at Lorien?
Project Coordinator / Agency Customer Support Representative
A top-ranked national direct marketing agency is seeking a Project Coordinator I to support customer-facing marketing initiatives. This role is ideal for an early-career professional with an interest in direct and digital marketing who excels in coordination, communication, and execution. The Project Coordinator will serve as a key liaison between sales teams, internal partners, and external vendors to ensure campaigns are delivered accurately and on time.
Key Responsibilities
- Serve as the primary point of contact for field sales teams supporting direct mail campaigns
- Capture and validate all campaign details required for execution
- Coordinate with internal data and production teams to move campaigns into market
- Ensure all client and internal requests are handled accurately and within established timelines
- Oversee campaign implementation to ensure quality, efficiency, and on-time delivery
- Collaborate with internal and external data partners to source customer lists
- Proofread campaign materials and identify necessary edits to ensure accuracy
- Maintain strong quality control processes and document workflows
- Communicate effectively across cross-functional teams
Qualifications
- 0-1 years of experience in customer support, marketing coordination, or a related field
- Strong attention to detail, time management, and prioritization skills
- Excellent written, verbal, and interpersonal communication skills
- Ability to work effectively in a fast-paced, cross-functional team environment
- Self-starter who requires minimal supervision
- Professional, positive demeanor at all times
Technical Skills
- Proficiency in Microsoft Word, Outlook, Teams, and Excel
- Salesforce experience is a plus
Impellam Group and its brands are equal-opportunity employers committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, pregnancy or maternity, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application, interview process, pre-employment activity, and the performance of crucial job functions.
If you require additional disability considerations, modifications, or adjustments please let us know by contacting HR-InfoImpellamNA@impellam.com or fill out this form to request accommodations.
Salary : $20