What are the responsibilities and job description for the Front Desk position at Lorien Health Services?
Overview
Lorien Elkridge is seeking a Front Desk Receptionist to be the welcoming face of our community. This role is ideal for someone who thrives in a fast-paced healthcare environment, enjoys helping others, and values teamwork. As a Front Desk Receptionist, you will play a key role in creating a positive first impression for residents, families, visitors, and staff.
If you’re looking for meaningful work, a supportive team, and opportunities to grow within a respected healthcare organization—we want you on our team!
Competitive Pay
- $16.00 per hour
- Same Day Pay for all Employees!
Benefits for Full-Time
- PTO: 80 hours vacation 40 hours sick time (rollover available)
- 6 Personal Days
- 7 Paid Major Holidays
- Double time when worked for all hourly employees
- CareFirst Medical Benefits
- Tuition Assistance
- RN Loan Repayment
- HRA Fund
- Employee Assistance Program (EAP)
- Flexible Spending Account (FSA)
Perks
- Employee Discounts
- Earn Points, Earn Rewards
- Professional Development
- Attendance Rewards
- Referral Program
Responsibilities
Receptionists are the first point of contact for our company. (Duties include)
- Greet residents, visitors, and staff with professionalism and warmth
- Answer and route incoming phone calls efficiently
- Manage front desk operations, including visitor sign‑in and badge distribution
- Maintain a clean, organized, and secure reception area
- Provide general administrative support as needed
- Communicate clearly with clinical and administrative departments
- Uphold HIPAA and confidentiality standards at all times
Qualifications
- High school diploma or equivalent (required)
- Previous receptionist, customer service, or healthcare experience preferred
- Strong verbal and written communication skills
- Ability to multitask and remain calm in a busy environment
- Basic computer skills and familiarity with office equipment
- Ability to safely lift, push, and pull up to 25–50 pounds as part of daily job responsibilities, with or without reasonable accommodation.
Schedule & Availability
- Full-Time hours -6:00 AM - 2:00 PM and 2:00 PM - 10:00 PM
- Part- Time Every other weekend -2:00 PM- 10:00PM
Welcome to Lorien Elkridge, one of the best-rated nursing homes in the region, as recognized by U.S. News & World Report and The Baltimore Sun. We’re proud to be Lorien’s newest five-star community in Howard County, ideally located just off Rt. 100 and easily accessible from Anne Arundel and Montgomery counties.
Our vibrant team provides exceptional care across a full continuum of services, including:
- Skilled Nursing
- Assisted Living
- Sub-Acute Rehabilitation
- Outpatient Therapy
At Lorien Elkridge, you’ll find a workplace where energy, compassion, and innovation come together — where both residents and team members thrive in a positive, uplifting environment.
Come be part of a community that truly lives the Lorien mission: Care Forward.
Award-Winning Care: Proudly recognized as “Best Assisted Living” and “Best Retirement Community” by The Daily Record's Reader Rankings.
Lorien Health Services is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or protected Veteran status.
Salary : $16