What are the responsibilities and job description for the Ward Clerk- Full time Medical-Surgical position at Loretto Hospital?
ABOUT US
Loretto Hospital is a safety-net hospital that serves more than 33,000 patients each year from Chicago’s Austin and surrounding communities. Established in 1923 as a not-for-profit community-focused healthcare provider, Loretto offers its community a unique patient-centered healthcare delivery system that promotes general wellness and education. The hospital staff are committed to providing the best possible medical care in a holistic, safe and comfortable resident environment. By empowering patients with knowledge and resources, Loretto Hospital strives to cultivate a culture of proactive medical management within the community, with the goal of increasing the quality of life for patients and community residents.
SUMMARY
Assist the charge nurse in coordinating the flow of patient care maintaining patient records, directing the flow of written and telephone communication, assisting visitors and families, ordering supplies and equipment, coordinating scheduling for test, procedures, transports and transfers and assures for a safe, clean orderly environment.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Administrative Duties:
- Answers phone calls courteously and efficiently, directing or relaying phone messages to the appropriate staff.
- Posts reminders, maintain communication books, logs, and bulletin boards.
- Instructs visitors and other guests of the unit policies such as visiting hours, access to physician's hours, patient confidentiality, smoking restriction, phone calls, food restriction, etc.
Patient Services:
- Maintains all medical records with adequate forms, posts lab and X-ray reports, organizes documents in chart correctly.
- Understands and utilizes all functions of the computer system available in the units: admissions transfers, discharges, requisitions, charges, order entry etc.
- Answers call lights in a timely manner and notify appropriate team member for follow-up
Supply Management:
- Maintains adequate supplies of forms in the unit (flow sheets, consents, restraints forms. standing orders, protocols, progress notes etc.) for downtime procedures
- Maintains adequate levels of stock supplies and equipment, anticipating changing demand or altered supply states.
Unit Management:
- Assist in cleaning, straightening or organizing of any of the staff space on the unit.
- Completes work orders and follows up with charge nurse and Clinical Director for any malfunctioning equipment, damage or injury to the physical plant, or safety concerns.
Other duties as assigned
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the personnel so classified.
For purposes of the American with Disabilities Act, “Job Duties” are essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
COMPLIANCE RESPONSIBILITIES
- Understands and adheres to Loretto Hospital’s compliance standards as they appear in the Compliance Policy, Code of Conduct and Conflict of Interest Policy.
- Keeps abreast of all pertinent federal, state and Hospital regulations, laws, and policies as they presently exist and as they change or are modified.
JOB REQUIREMENTS
Required:
- High School or GED.
- Excellent clerical skills (filing, phone etiquette, copying)
- Excellent communication skills
- Ability to effectively process and present information
- Strong mathematical skills
- Current Basic Life Support Certification
- Crisis Prevention Intervention (CPI) certification required within 90 days of hire date
PHYSICAL DEMANDS
While performing the duties of this job, the employee is frequently required to sit, stand or walk as well as occasionally stoop, crouch or crawl. Using proper body mechanics, the employee may be expected to lift, pull, push or move patients and/or equipment. Fine motor skills are required when using hands and fingers to handle, feel or reach. Normal or corrected vision, hearing and ability to speak are necessary. Specific vision abilities required include close vision, sharp eye focus and ability to distinguish colors. There will be period of stressful intense concentration with more than average pressure used in a variety of problem solving situations.
WHY LORETTO
Competitive Compensation: Along with a competitive salary, Loretto Hospital offers a comprehensive, competitive benefits package including health, dental, vision, retirement savings plans, and paid time off.
Career Development: Loretto Hospital is a vibrant community of professionals dedicated to administering excellent patient care. Whether you are pursuing a career in allied health, support services, clinical or nursing support, or professional administration, Loretto Hospital is a tremendous place to grow as a health care professional.
Work Environment: As a not-for-profit, community-focused hospital, Loretto Hospital is truly a place where patients come first. We are seeking team members who not only support our mission, but who are customer service-driven and who desire to enhance the patient experience.
Salary : $19