What are the responsibilities and job description for the Technical Writer position at Lorenz Engineering, a division of The Salem Group?
Technical Writer
Birmingham, AL
About the Company
As part of our clients Power Delivery Data Analytics team, the Communication and Documentation Specialist serves a multifunctional role focused on internal communications and technical documentation and supports the existing internal communications and documentation team.
About the Role
The Communication and Documentation Specialist will be responsible for composing and reviewing technical documentation and user guides for internal software applications and analytics dashboards.
Responsibilities
- Compose and review technical documentation and user guides for internal software applications and analytics dashboards.
- Maintain and update existing articles and knowledge base ahead of fix version releases.
- Support the development of compelling PowerPoint presentations and video content for various audiences that showcase new applications, features, and benefits.
- Research and synthesize user feedback to improve overall content performance.
- Draft clear and effective emails and newsletters to communicate updates, changes, or announcements related to technical projects.
- Support SharePoint site maintenance and content development, ensuring accuracy and clarity.
- Compose technical concepts into succinct one-pagers for executive leadership.
Qualifications
- 1-3 years of experience in technical writing (specifically in end-user product documentation) or a related field.
- 1-3 years of experience creating engaging written communication.
- Superior understanding of language and grammar principles (APA and MLA).
- Familiarity with data analytics, Power BI, and application development concepts.
- Excellent time management, organizational, and problem-solving skills.
- Strong interpersonal and communication skills, with the ability to build relationships and work effectively across all levels of the organization.
- Proficiency in Microsoft Office Suite, specifically PowerPoint and SharePoint.
Required Skills
- 1-3 years of experience in technical writing (specifically in end-user product documentation) or a related field.
- 1-3 years of experience creating engaging written communication.
- Superior understanding of language and grammar principles (APA and MLA).
- Familiarity with data analytics, Power BI, and application development concepts.
- Excellent time management, organizational, and problem-solving skills.
- Strong interpersonal and communication skills, with the ability to build relationships and work effectively across all levels of the organization.
- Proficiency in Microsoft Office Suite, specifically PowerPoint and SharePoint.
Preferred Skills
- Bachelor’s degree in Technical Communications, Computer Science, Journalism, or a related field.
- Familiarity with standard UX/UI principles.
- Experience with video editing software, including Camtasia, Premiere Pro, and After Effects.
Lorenz Engineering Benefit Summary
EEO
The Salem Group provides equal employment opportunity to all qualified employees and applicants for employment without regard to race, color, ancestry, national origin, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, service in the military, or any other category protected by law.